Procurant intros blockchain platform for fresh food supply chain

February 7, 2019

Procurant, a software solutions provider for the food industry, has introduced Procurant One, a cloud-based platform that uses blockchain, IoT and mobile…

Tim Hortons co-founder, 1st franchisee dead at 88

February 1, 2019

Ron Joyce, the first franchisee of Tim Hortons, died Thursday in his home. He was 88, according to CBC.ca. Although Tim Horton founded the brand in 1964, in…

Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Apple Pay coming to Taco Bell, Jack in the Box

January 23, 2019

Apple has added several partners to its Apple Pay service, including quick service chains Taco Bell and Jack in the Box, which means the mobile payment…

More time, more money, more insight: How supply chain apps can ease inventory headaches

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Inventory and problem-spotting as you go, massive time and money savings, and just maybe a restaurant staff mood-improving makeover: These are some of the…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Chop Stop: The salad QSR with a 'meat-n-potatoes' guy at the helm

by S.A. Whitehead — Food Editor, Net World Media Group

What's a "meat-and-potatoes" guy doing in the salad business? Very well, thank you.

3 guides to QSR growth in 2019

by Ray Reddy — CEO and Co-Founder, Ritual

QSRs are doing quite well, thank you. But as we all know, staying on top is not a one-and-done thing. To keep the momentum building in the year ahead, heed…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

QSR leaders: Do you really know what's happening inside your supply chain?

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

It's said, you never know if you don't look. Unfortunately, many QSR operators have turned a 'blind eye' toward their supply chains under the assumption that…

Fiesta Restaurant Group names former Panera exec as SVP, general counsel, corporate secretary

December 17, 2018

Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, has appointed Louis DiPietro as its SVP, general counsel and corporate…

Cyber-criminals access Dunkin's DD Perks accounts

November 30, 2018

Dunkin's wildly popular DD Perks mobile order and pay app has been targeted by cyber-thieves, who the brand said may have gotten hold of some usernames, first…

Calling all restaurant leaders' ears: Podcast starts here Nov 30

by S.A. Whitehead — Food Editor, Net World Media Group

Ready for an early holiday gift? QSRweb is joining with sister sites, Fast Casual, Food Truck Operator and Pizza Marketplace, to start a weekly podcast on all…

Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

Church's forms franchisee/leadership 'advisory' council

November 27, 2018

Church's Chicken has formed an Executive Advisory Council of franchisees and corporate leaders who will work over the next two years to build business and…

QSR brands suffer mightily from old, unintegrated tech

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

As the business world catapults ahead — courtesy of all kinds of new technology — the restaurant industry is still suffering significantly from old systems…

Long John Silver's hires Pizza Hut exec for COO spot

November 14, 2018

Long John Silver's has hired former Pizza Hut executive, Blain Shortreed, as COO, effective Jan. 1. 

Streamlining Your Returns Process Pays Dividends

Online shopping is booming. Returns are not.