7shifts debuts 7tasks to track tasks, boost accountability

March 10, 2020

Restaurant software platform 7shifts is launching a platform called 7tasks that lets restaurant managers create and delegate task lists for workers that also…

Subway names former Carrabba president as operating, insights chief

March 10, 2020

Subway Chief Operating and Insights Officer Mike Kappitt (photo provided).  Subway restaurants has named former Carrabba's Italian Grill President…

HMSHost taps former Jamba, Starbucks exec as COO

March 2, 2020

HMSHost, a restaurateur known for operating in airports and motorways, has appointed industry veteran Joe Thornton as EVP and COO. He will oversee HMSHost…

Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

RFIS 2020 Sponsor Preview: Decision Logic

by Cherryh Cansler — Editor, FastCasual.com

When experienced restaurant operators joined forces with expert technologists to form a comprehensive back-office platform, Decision Logic came to the industry.

Franchisors enjoy more protection under final joint-employee ruling

by Cherryh Cansler — Editor, FastCasual.com

February 25, 2020

Suing parent companies whose franchisees are involved in labor law violations just got harder. The National Labor Relations Board Tuesday reversed the Obama…

Why dark kitchens can be bright business moves for QSRs

by Syd Bishop — Content Specialist, QSR Automations

Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…

WorkJam buys staffing platform Forge

February 19, 2020

Digital workplace solutions provider WorkJam is acquiring Forge, an on-demand staffing platform, according to a press release. The move will help WorkJam…

Challenges Facing Restaurants in 2020

Restaurants are up against more than ever. While margins are as thin as always, labor, food, regulations and competition continue to rise. But restaurants also…

Presented by SynergySuite

Buy or Build: A Guide to Avoiding Frankenware

By covering the differences between companies who build through acquisition vs as a holistic product, readers will learn the pros and cons of each, how to spot…

Presented by SynergySuite

WeWork launches workspace for restaurants

February 13, 2020

WeWork Food Labs — designed for food-focused entrepreneurs and companies that need a collaborative and flexible workspace — is now open in New York City. The…

Burger King, Popeyes report strong earnings, Tim Hortons lags behind

February 10, 2020

Restaurant Brands International Inc, which owns Popeyes, Tim Hortons and Burger King, reported consolidated system-wide sales growth of 10% in Q4 and over 8…

Leveraging technology to manage restaurant labor costs

Labor can make or break a restaurant, being the one variable that exists in all facets of a restaurant’s core functionality and a top concern among managers…

JuiceLand deploys tech to cut inventory costs, ease labor pains

February 4, 2020

JuiceLand said today it has deployed food and labor management technology across its 34 stores in an effort to get a better understanding of purchasing and…

How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

Presented by KioskMarketplace.com

NYC Council passes ban on cashless retailers, restaurants

January 23, 2020

(Updates at 3:45 p.m. EST, Thursday with passage of bill)

Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

Your brand's name in lights, baby!

by S.A. Whitehead — Food Editor, Net World Media Group

As a reader of this website, we know you're probably also an industry expert and leader. You know your stuff. But frankly, you're overlooking one of the best…

Real-time restaurant course correction big benefit of integrated POS/ops management system

December 26, 2019

Appetize and Restaurant365 have partnered to provide a merged cloud-based POS and operations management platform to restaurant brands that allows operators to…

Why Florida fast casual brand doubled down on mobile marketing

by Cherryh Cansler — Editor, FastCasual.com

By implementing a mobile proximity marketing strategy, EVOS Restaurants in Florida saw a 9% lift in sales and increased website visits by over 110%.