Survey: Chain operators say stores aren't complying operationally

November 13, 2018

Restaurateurs put plenty of thought and planning into creating and implementing topnotch operational procedures, but a new survey shows that quite often those…

Smoothie King, Mighty Quinn's, Tropical Smoothie Cafe take on 'cannibalization'

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…

QSR operational excellence: 5 steps to put your brand's 'pedal to the metal'

by Terry Dolan — Head of Solutions, WorldAPP

The route to a well-oiled operational machine for your QSR is through data that is captured from, and shared with, all systems and processes simultaneously.

Upserve names CEO

November 2, 2018

Restaurant management platform provider, Upserve, has named Sheryl Hoskins as its new CEO, with founder, Angus Davis taking on the role of strategic adviser to…

Coconut Kenny’s Restaurant Group Selects SpeedLine POS for Expansion

Coconut Kenny’s has selected SpeedLine point of sale as the exclusive POS technology partner for its Northern Washington based-pizza and sandwich restaurant…

When the party's over: How to terminate a lease

Terminating your store's lease is naturally not something landlords view favorably, since an empty unit never generates any income, but sometimes it has to be…

Subway: The future means 'more'

by S.A. Whitehead — Food Editor, Net World Media Group

With new CEO Trevor Haynes at the helm, Subway is taking a fresh approach that is all about doing "more" for the menu, customers and franchisees.

5 potential money siphons hiding in your QSR's MDA

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Master Distribution Agreements or MDAs are a vital part of every QSRs day-to-day functioning, but they also often carry terms that may cause operators to…

How UK's Leon redefined the fast food industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and…

The data differences that put QSR customer engagement on steroids

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the…

Oracle Food and Beverage teams with Omnivore for POS solutions

October 3, 2018

Oracle Food and Beverage, a provider of hardware and software solutions for foodservice operators, has partnered with Omnivore, a point-of-of sale connection…

Hughes introduces firewall solution for small and medium-size businesses

October 3, 2018

Hughes Network Systems LLC, an EchoStar company, has introduced HughesOn Secure Connectivity Services, a network solution for small and medium-size businesses…

SpeedLine and BeerBoard Partner to Deliver Advanced POS Capabilities to Pizza Restaurants

BeerBoard, the leader in real-time data, insights and consumer engagement for the hospitality industry, has partnered with SpeedLine, the leading provider of…

Compeat, Ctuit users now have PlateIQ automated AP tools

October 2, 2018

Restaurant managing software company, Compeat, is partnering with AP automation concern, Plate IQ, to give Compeat and Ctuit use of Plate IQ's tools to manage…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

by S.A. Whitehead — Food Editor, Net World Media Group

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself…

The restaurant labor solution staring us in the face: Older adults

by Matt MacInnis — Founder & CEO, Inkling

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current…

Striking McDonald's workers: Public doesn't know what we go through'

September 19, 2018

McDonald's workers in 10 cities Tuesday walked out in protest of what they allege is rampant sexual harassment at the chain and poor response to the problem by…

White Castle 'slides' into fast food history with 'Impossible' feat today

by S.A. Whitehead — Food Editor, Net World Media Group

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly…

TravelCenters of America sale to infuse brand with cash for growth

September 4, 2018

A growing QSR competitor, TravelCenters of America, is leaving the standalone convenience store business. It has agreed to sell TA's Minit Mart convenience…