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Operations News & Media

Japanese mega-retailer proves 'grocery-ification' of eating out goes beyond US

July 5, 2017

Call it the grocery-ification of the restaurant business, and it is happening and not just in the U.S.

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Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.

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Nobly POS to demo mobile product with Star Micronics at Birmingham UK Coffee Festival

June 27, 2017

Star Micronics, a POS printer manufacturer, has joined forces with Nobly POS to provide an mPOS solution designed for coffee shops and mobile food and drink…

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Marco's introduces tuition perk for employees

June 27, 2017

Marco's has added an employee perk that substantially boosts its attractiveness to potential employees, according to a news release.

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McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

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Long Range Systems partners with VeriSolutions to improve restaurant operations

June 1, 2017

Long Range Systems, a global provider of on-site guest paging, tracking and restaurant intelligence tools, has announced a strategic partnership with…

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Does your brand 'deliver' on delivery?

May 25, 2017

Delivery is today's "little darling" of the restaurant industry, as was just repeatedly proven in numerous presentations at this year's National Restaurant…

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Taco Bueno hires new COO, CMO

May 24, 2017

Taco Bueno's has hired a new COO and CMO.  COO Tony Darden and CMO Sarah Beddoe bring extensive industry experience to their positions and will develop Taco…

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Leading restaurant recruiter on capturing and keeping those game-changing employees (Part 2 OF 2)

by S.A. Whitehead — Food Editor, Net World Media Group

In this second part of this series on the importance of hiring innovators, we talk to recruitment and hiring company, Outmatch, for advice on how to attract…

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Are you following these steps to find high-quality workers?

May 24, 2017

A veteran restaurant industry leader on why restaurant strategy today focuses on finding and keeping creative workers over and above just about everything else.

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Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

May 23, 2017

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product…

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Study: Fear of future invades restaurant leadership offices

May 18, 2017

Fear is invading the offices of restaurant brand leadership across the industry, according to a recent study from L.E.K. Consulting. A combination of…

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The CIO-CMO partnership: The path to digital ordering dynamism

by Patrick Eldon — CEO, Ordertalk

Digital ordering success begins at the top of your organization with real alignment between those who lead the charge organizationally to make the system run…

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Grubhub integrates with Breadcrumb, Oracle’s Micros and Toast

May 17, 2017

Grubhub has announced its integration with point of sale systems Breadcrumb, Oracle's Micros and Toast.

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MicroSale’ sales reporting POS for restaurants going live

May 15, 2017

MicroSale, a restaurant point-of-sale system developed and maintained by former restaurant operators, will introduce its "ReportingAnywhere" cloud-based POS…

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Drink it in: The growing importance of beverages on the bottom line

by S.A. Whitehead — Food Editor, Net World Media Group

Execs from Coca-Cola Company, Krystal Company and S&D Coffee & Tea predict the year's coming beverage trends.

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Taco Bell takes giant leap toward adding 100,000 workers

May 9, 2017

To help operate the 85 new units opening between May and August, Taco Bell expects to hire 3,500 workers, according to a company press release. That's just the…

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'Do you deliver ... profits?' This webinar does

by S.A. Whitehead — Food Editor, Net World Media Group

Mastering delivery isn't easy, but this free May 18 webinar is a great place to learn how to re-ignite your program.

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How blockchain technology brings new efficiencies and transparency to the food supply chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A blockchain allows anyone with access to its electronic ledger to track what went into a product and who handled it along the way. This transparency is…

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4 mistakes killing your food cost margins

by Niall Keane — CEO of SynergySuite, SynergySuite

Every step of the food production process has to be watched carefully in order to control costs. A veteran restaurateur offers four potential mistakes that can…

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