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Operations News & Media

Why playing the 'right' background music increases sales

by Cherryh Cansler — Editor, FastCasual.com

Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.

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Food trucks and restaurants – a symbiotic relationship

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While many limited service restaurants are clearly interested in expanding into food trucks, veteran food truck operators are using the skills they develop on…

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Which Wich CEO, Summit attendees make 10,000 PB&Js for Dallas homeless

by S.A. Whitehead — Food Editor, Net World Media Group

Attendees at this year's Restaurant Franchising and Innovation Summit rolled up their sleeves and made more than 10,000 peanut butter and jelly sandwiches…

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McDonald's massive move to mobile ordering: A big change that warrants big groundwork

by Russell Zack — SVP, Products and Solutions, HelloWorld

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is…

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New system uses data, cameras and sensors to improve restaurant operations

March 28, 2017

Revel Systems is partnering with Dragontail Systems to implement their food preparation process software and machine learning technology in restaurants…

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How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…

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Trumpcare yanked before vote, Affordable Care Act remains ... for now

by S.A. Whitehead — Food Editor, Net World Media Group

Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…

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QikServe unveils kiosk ordering solution for hospitality sector

March 23, 2017

QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…

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NRA implores Congress: 'Keep debit-swipe fee controls in place'

March 22, 2017

The National Restaurant Association has joined forces with dozens of other restaurant groups to launch a campaign against repealing debit swipe-fee protections…

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How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

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Arby's provides assistance to data-breach victims

March 14, 2017

Arby’s Restaurant Group said this week it believes its data was breached when an intruder used malware to access information from payment cards used at…

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A day without women in the restaurant industry?

by Cherryh Cansler — Editor, FastCasual.com

March 6, 2017

Women contribute largely to the restaurant industry, according to the Departmentment of Labor, which reported that in 2015, the foodservice industry as a whole…

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Cousins redesign highlights why Boomers are still important

by S.A. Whitehead — Food Editor, Net World Media Group

Millennials are the age group of the moment, but the boomers who once held that title should not be forgotten just yet, particularly when it comes to…

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Multi-Unit Menu Management Release Saves Time and Improves Consistency for Restaurant Chains

VANCOUVER, BC, — A new release from pizza and delivery point of sale developer SpeedLine Solutions Inc. helps restaurant chains save time and improve brand…

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New restaurant rating system focuses on economic impact

February 14, 2017

Food industry veteran Sara Brito and entrepreneur Jeff Hermanson have collaborated to create a new rating system for all restaurants based on economic impact…

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Arby's hack could affect 350,000 customers

February 13, 2017

Arby's has not responded to the report claiming that the credit card information of more than 350,000 of is customers may have been hacked. Cyber…

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NYC restaurateur proposes 3-tier minimum wage to 'help small business owners'

by Cherryh Butler — editor, fcc

CEO Willie Degel thinks the industry should have a specific minimum wage for private companies with less than $25 million in revenues, a higher wage for…

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3 brands discuss sweating out Super Bowl's 'super Busy-ness'

by S.A. Whitehead — Food Editor, Net World Media Group

Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in…

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Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

by S.A. Whitehead — Food Editor, Net World Media Group

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

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3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

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