Operations News & Media
McDonald's eliminating COO position after Fenton's October retirement
March 21, 2014
McDonald's COO Tim Fenton announced that he will retire on Oct. 1, after serving with the company since 1973.
read nowJack in the Box completes refinancing
March 21, 2014
Jack in the Box Inc. has completed a new five-year $800 million senior credit facility, comprised of a $600 million revolving credit facility and $200 million…
read nowDunkin' Donuts signs multi-unit agreement for East Texas
March 20, 2014
Dunkin' Brands has signed a multiunit store development agreement with new franchise group, BG&E Investments, to develop five Dunkin' Donuts restaurants…
read nowNRA Show 2014 keynote to feature a little Magic (Johnson)
March 20, 2014
Basketball legend Earvin "Magic" Johnson has been selected to provide the keynote address at the 2014 National Restaurant Association Show May 18 at Chicago's…
read nowRecruitment business, consulting firm partner to form one-stop shop for restaurant owners
March 20, 2014
Patrice & Associates, a recruiting partner in the restaurant industry, announced today its new partnership with consulting firm, One Management Solutions…
read nowWebsite launched to solicit QSR employees' 'wage theft' stories
March 19, 2014
In light of the recent class action lawsuits brought against McDonald's for alleged wage theft, employees and allies in 33 cities staged a protest against the…
read nowKrispy Kreme SVP of HR announces retirement
March 19, 2014
Krispy Kreme Doughnuts Inc. has announced that Senior Vice President Kenneth J. Hudson will retire by the end of the year.
read nowSentry Marketing Group acquires mystery shop company
March 18, 2014
Sentry Marketing Group announced it has acquired mystery shop company Feedback Plus.
read nowNY franchisees reach settlement in McDonald's wage theft suit
March 18, 2014
Less than a week after a handful of lawsuits were brought against McDonald's for wage theft accusations, New York state has reached a settlement with seven of…
read nowQuiznos granted interim financing amidst bankruptcy proceedings
March 18, 2014
Quiznos today announced that the U.S. Bankruptcy Court in Wilmington, Delaware granted its request for some interim financing to help support the business.
read nowQuiznos files for bankruptcy
March 14, 2014
Quiznos today announced that its senior lenders have voted overwhelmingly in favor of a pre-packaged restructuring plan that will reduce the company's debt by…
read nowBill introduced to make restaurants' 15-year tax depreciation schedule permanent
March 14, 2014
U.S. Representatives Mike Kelly, R-Pa., Richard Neal, D-Mass., Jim Gerlach, R-Pa., and Ron Kind, D-Wis., this week introduced H.R. 4212, "the Restaurant and…
read nowCFOs, chain restaurants council caution against minimum wage hike
March 14, 2014
The divide over the minimum wage seems to be growing deeper, with employees staging strikes across the country in favor of an increase, and U.S. CFOs…
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Wave of class action suits brought against McDonald's for wage theft
by Alicia Kelso — Editor, QSRWeb.com
One of the most egregious accusations involves software monitoring of labor costs in real-time.
read nowRevention's new EyeDeliver app provides real-time delivery data
March 13, 2014
Revention has released its latest Restaurant Management product, called EyeDeliver.
read nowYum! Brands issues quarterly dividend
March 13, 2014
Yum! Brands' board has declared a dividend of $0.37 per share of common stock.
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Dunkin's loyalty program driving frequency and ticket
by Alicia Kelso — Editor, QSRWeb.com
To keep operations running with a busy LTO schedule, Dunkin' scores each product on a 10-point complexity metric.
read nowFebruary a tough month for restaurants, study finds
March 12, 2014
Black Box Intelligence and People Report released the Restaurant Industry Snapshot for February, finding the cold winter month resulted in negative same-store…
read nowCaptain D's, Subway among Operator Innovations awards finalists
March 12, 2014
An independent panel of foodservice operator experts has selected finalists for the third annual 2014 Operator Innovation Awards. These finalists were chosen…
read nowEl Pollo Loco honors franchisees with Heritage Award
March 11, 2014
El Pollo Loco has presented Lee Alvarez Sr., Rafael Armenta, Bill Engel, Chris Pingel and Roland Spongberg with the company's Heritage Award, an honor given to…
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