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Operations News & Media

Reduction of local ad spend affects Burger King franchisee's sales

August 5, 2014

Carrols Restaurant Group, Burger King's largest franchisee, has reported its Q2 results, which included a restaurant sales decrease of 2.8 percent. Comp…

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Popeyes’ US president leaving for Pei Wei CEO role

August 5, 2014

Ralph Bower has resigned his role as president-U.S. of Popeyes' to take the helm of Pei Wei.

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Wearable technology brings a new world of opportunity to the restaurant industry

Wearables are combining the computing power of smartphones with the convenience of the accessories we put on every morning.

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Good Times posts two-year sales increase of 32.1%

August 4, 2014

Good Times Restaurants Inc. announced a same-store sales increase of 13.7 percent in July 2014. This number laps the prior year's increase of 18.4 percent…

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Build-A-Bear CEO joins Jack in the Box board

August 4, 2014

Jack in the Box Inc. announced that Sharon John will join the company's board of directors, effective Sept.18. John is CEO of Build-A-Bear Workshop Inc., which…

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Burger King's 'fewer, more impactful' menu launch strategy lifts sales

by Alicia Kelso — Editor, QSRWeb.com

The brand will introduce its mobile app, including couponing, payments and geotargeting, nationwide at the end of this month.

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Wendy's issues 5-cent dividend

August 1, 2014

The Wendy's Company today announced the declaration of its regular quarterly cash dividend of $0.05 per share, payable on Sept.16, to shareholders of record as…

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Restaurant traffic slips in June, same-store sales continue to rise

August 1, 2014

The National Restaurant Association’s monthly Restaurant Performance Index reported a moderate decline in June, driven largely by softer traffic. The RPI was…

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McDonald’s ordered to pay $27M in teens’ death trial

July 31, 2014

On Wednesday, a Texas jury awarded a $27 million verdict against McDonald's after finding that lax security at one of the chain's restaurants contributed to…

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NoshList adds new reservations feature for restaurants, retailers

July 31, 2014

NoshList has added reservations and scheduling features to its app, to help businesses further manage their daily wait lists.

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Taco John's selects new CMO from ad agency

July 31, 2014

Taco John's has named Billie Jo Waara as its new chief marketing officer. Waara has more than a decade of marketing experience in the restaurant, tourism…

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Culver's awards educational scholarships to employees

July 31, 2014

Culver's Very Important Partners Scholarship Program has awarded $317,000 to 254 team members nationwide in 2014 to help them further their education.

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Benefits 101: Simple ways to offer education assistance

by Jason Hamilton — VP of Marketing, Snagajob

Sit down with employees taking classes and explore flexible scheduling options.

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WFF launches campaign to advance women leaders

July 30, 2014

The Women's Foodservice Forum has launched the WFF 100K Strong Commitment Campaign, an industry-wide "call to action” to support the advancement of women…

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McDonald's ruling holds franchisors accountable for franchise employee allegations

by Alicia Kelso — Editor, QSRWeb.com

The National Restaurant Association claims the decision will impede job creation and create 'big business.'

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San Diego City Council passes minimum wage hike

July 29, 2014

On Monday, the San Diego City Council approved an ordinance that would raise the minimum wage to $11.50 an hour by January 2017, according to a report from…

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Teaching in-store and digital ordering to play nice

by Noah Glass — CEO, Olo

One of the leading brands is on its way to a digital ordering majority. Is your brand ready to handle the demand from outside your walls?

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Wendy’s testing build-your-own sandwich model

July 28, 2014

The build-your-own model is quickly becoming the rule rather than the exception in the restaurant industry, thanks to fast casual players such as Chipotle. It…

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How do you become the Uber of food?

by Ed Zimmerman — President, pizza.com

When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

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Back to the Basics takes a deep look at the restaurant industry workforce

by Nate Riggs — CEO / Owner, NR Media Group

'I truly believe that great things come from people getting together and collaborating,' Mike Tyler, CEO War Room.

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