Operations News & Media
El Pollo Loco names new supply chain exec
May 21, 2014
El Pollo Loco has named Dale Burke as its vice president, Supply Chain Management. In his new role, Burke will oversee the total cost of goods for the El Pollo…
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Steady optimism rises from the NRA Show floor
by Alicia Kelso — senior editor, QSRweb.com
Most exhibitors agreed this year’s traffic provided better quality leads.
read nowNRA announces third annual Operator Innovation Award winners
May 20, 2014
The National Restaurant Association has announced the winners of the third annual Operator Innovation Awards, selected by an independent panel of judges in the…
read nowDunkin’ Brands adds Pepperidge Farm exec to board
May 19, 2014
Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has appointed Irene Chang Britt to its board of directors. Chang Britt, 51, has…
read nowPittsburgh owner/operator receives McDonald’s top award
May 19, 2014
Paul Sweeney of Pittsburgh recently received the Fred L. Turner Golden Arch Award for being a top McDonald's owner/operator. It is presented to the top …
read nowRestaurant chains ready to pull the trigger on menu price hikes
May 19, 2014
The majority of America’s chain restaurants held the line on price hikes the first part of the year but plan to start raising them, according to a new survey…
read nowBruster’s turns in strongest sales in 12 years
May 19, 2014
Bruster’s Real Ice Cream announced that for the first time in 12 years, it has recorded four continuous quarters of same-store sales growth.
read nowWendy’s issues quarterly dividend
May 16, 2014
The Wendy's Company has declared its regular quarterly cash dividend of $0.05 per share, payable on June 16 to shareholders of record as of June 2.
read nowJack in the Box Q2 buoyed by breakfast, late-night dayparts
May 16, 2014
Jack in the Box Inc. reported earnings from continuing operations of $18.3 million, or $0.43 per diluted share, for Q2, compared to $15.1 million, or $0.33 per…
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The difference between ‘OK’ and ‘delightful’ restaurant experiences
by Alicia Kelso — senior editor, QSRweb.com
Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.
read nowBojangles’ honors its top restaurants and unit directors
May 15, 2014
The Biscoe, N.C., Bojangles' won first place in the company's ShowBo Awards after undergoing an evaluation process based on customer satisfaction, food quality…
read nowBruster’s discounts franchising fees for military veterans
May 14, 2014
Bruster's Real Ice Cream is partnering with the International Franchise Association's VetFran program to offer qualified military veterans a 50-percent…
read nowKrispy Kreme selects Papa John’s president as new CEO
May 14, 2014
Krispy Kreme Doughnuts has appointed Tony Thompson, 47, as its new president and CEO, effective June 1, replacing James Morgan, 66, who will continue to serve…
read nowPopeyes names interim CFO
May 14, 2014
Popeyes Louisiana Kitchen has named Tony W. Woodard as interim chief financial officer, effective May 23. The company is undertaking a search for a permanent…
read nowQuiznos’ reorganization plan approved by bankruptcy court
May 13, 2014
Quiznos’ bankruptcy plans are off the table for now. The company announced that the U.S. Bankruptcy Court in Wilmington, Del., confirmed its prepackaged plan…
read nowJack in the Box embroiled in open-carry debate
May 13, 2014
Last week, Moms Demand Action for Gun Sense in America launched a national petition calling on Jack in the Box CEO Leonard Comma to enforce the company’s…
read nowMcDonald's U.S. sales stabilize in April
May 8, 2014
After months of negative comp sales in the McDonald's U.S. system, the company flattened out in April. Globally, comp sales were up 1.2 percent. According to a…
read nowUK Burger King franchisee selects NCR solutions
May 8, 2014
Karali Ltd., a Burger King franchisee in the United Kingdom, has selected NCR Corporation's software and hardware solutions for its 56 restaurants.
read nowRestaurant worker wage strikes spread beyond the US
May 7, 2014
Quick-service employees and supporting organizations in New York City announced today that more strikes are expected next week in as many as 150 cities.
read nowGood Times laps prior year double-digit growth
May 5, 2014
Good Times Restaurants Inc. today announced that its same-store sales in April increased 14.4 percent over the prior year, representing a two-year increase of…
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