Uber's move into foodservice showcases importance of convenience

by Ed Zimmerman — President, pizza.com

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

Restaurant traffic, sales post solid gains in August

October 1, 2014

Driven by stronger same-store sales and customer traffic levels and a more optimistic outlook among restaurant operators, the National Restaurant Association's…

Subway recognizes top development agents

September 30, 2014

Subway recently recognized four development agents as its Development Agents of the Year for 2014, including one who is receiving the award for a fourth time.

Cousins Subs hires handful of corporate team members

September 30, 2014

Menomonee Falls, Wisconsin-based Cousins Subs has filled a handful of new corporate roles, including director of operations, real estate manager, training…

Dunkin' CEO: Franchisees excited about Tim Hortons' merger 'distraction'

September 30, 2014

Dunkin' Brands' CEO Nigel Travis appeared on Bloomberg TV this week, offering his take on a number of industry trends. Highlights from the interview include:

Data breach extends beyond Jimmy John's to other restaurants

September 29, 2014

Data breach extended beyond 216 Jimmy John's restaurants to include 108 other restaurants.

Sonic adds Yum! Brands veteran to oversee operations

September 29, 2014

Sonic has hired Harold Ceron as its senior vice president of Sonic Restaurants Inc., the arm of Sonic Corp. that operates company-owned locations. In this…

Food truck revenue expected to increase by 76% in next five years

September 29, 2014

The food truck segment began picking up steam around 2008, with many concepts abandoning more expensive brick-and-mortar bills during the Great Recession.

Identifying best practices for restaurant site selection

by Nate Riggs — CEO / Owner, NR Media Group

Getting boots on the ground to narrow down an ideal location is important.

Taco John’s pressured to take action for 'gaytard' incident (updated)

September 26, 2014

The ACLU has started a "Stand with Tyler" campaign aimed at Taco John's for an alleged bullying incident involving one of its franchised restaurants. Tyler…

Arby's recognizes top suppliers

September 25, 2014

Arby's Restaurant Group and ARCOP, the company's supply chain coop, have recognized seven partners with the Red Hat Supplier Awards during its annual franchise…

Experts share insights on millennial dining-out decisions

by Brenda Rick Smith — Editor, Networld Media Group

Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.

Captain D's reports 5.6% sales lift following grilled menu launch

September 24, 2014

Captain D's this week reported a 5.6-percent same-store sales increase in Q3, its 12th consecutive quarter of comparable sales growth.

Tim Hortons adding 5,000 employees, revises tattoo policy

September 24, 2014

Tim Hortons has launched a new initiative aimed at finding more than 5,000 new employees across its Canadian system. According to a news release, the campaign…

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

Taco John's adds guest feedback platform

September 23, 2014

Taco John's has added InMoment's cloud-based customer experience optimization platform. The platform will be used for Tell TJ, Taco John's guest satisfaction…

Krystal replacing CEO

September 23, 2014

Doug Pendergast, who was named CEO of Krystal in April 2012, has been abruptly replaced by interim CEO Harsha Agadi, reports the Times Free Press.

Dunkin's new sandwich station a 'game changer' for speed and growth

by Alicia Kelso — Editor, QSRWeb.com

The brand is launching dark roast coffee next week and is testing smoothies and other 'blender' beverages.

Sonic's top franchisee recognized for embracing technology

September 19, 2014

Sonic has presented its Troy Smith Hall of Fame award to franchisee Buddy McClain. The award is the highest offered by the Sonic system and is named after the…

McDonald’s increases quarterly dividend by 5%

September 19, 2014

McDonald's board of directors this week declared a quarterly cash dividend of 85 cents per share, payable on Dec. 15 to shareholders of record on Dec. 1.