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Operations News & Media

McDonald’s points finger at marketing for sales shortfall

by Alicia Kelso — Editor, QSRWeb.com

As part of its operations reset initiative, the chain has started to see order accuracy improvements.

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NAACP passes resolution in favor of $15 minimum wage

July 23, 2014

On Tuesday, the NAACP unanimously passed a resolution supporting a $15 minimum wage.

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How two QSRs leverage Walmart locations for brand exposure

Walmart customers are similar to Checkers and Philly Pretzel Factory customers in their quest for value, speed and convenience.

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Taco Bell breakfast generating up to $120K in incremental sales

by Alicia Kelso — Editor, QSRWeb.com

In less than six months, the brand's breakfast business is above breakeven and is about 7 percent of the menu mix.

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McDonald's issues 81-cent quarterly dividend

July 18, 2014

McDonald's Board of Directors declared a quarterly cash dividend of 81 cents per share of common stock payable on Sept. 16 to shareholders of record at the…

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Jack in the Box Franchise Association honors multiunit owners

July 18, 2014

The National Jack in the Box Franchise Association held its 2014 Conference and Tradeshow recently in Whistler, British Columbia, with the theme: "Partnering…

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Coffee-flavored beer on tap at Tim Hortons’ new concept store

July 17, 2014

Tim Hortons has unveiled a new concept store, located in the Metro Toronto Convention Center. CP24.com got a peek at some of the store’s tests this week…

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Burger King’s largest franchisee adds to portfolio

July 17, 2014

Carrols Restaurant Group today announced that it has signed a definitive agreement to purchase 21 Burger King restaurants from Kessler Group Inc. The…

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Carl’s Jr., Hardee’s brands name new international boss

July 17, 2014

CKE Restaurants, parent company of Carl’s Jr. and Hardee’s, has announced the promotion of Ned Lyerly to president of its international division.

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El Pollo Loco sets its terms to go public

July 16, 2014

El Pollo Loco, a chicken QSR based in California, has announced terms for its IPO. According to NASDAQ.com, the 401-unit chain plans to raise $100 million by…

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Multiunit franchisee growth outpacing restaurant industry growth

July 16, 2014

According to new data from the Restaurant Finance Monitor’s annual "Monitor 200" ranking, the 200 largest restaurant franchisees in the country saw their total…

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Will Chick-fil-A’s sales outpace the Golden Arches?

July 16, 2014

Could McDonald’s sales be outpaced by a privately-held chicken concept that isn’t even open on Sundays? One Wall Street analyst thinks it’s certainly possible…

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Taco John’s creates systemwide competition for cleanest restaurant

July 16, 2014

Taco John’s has created the Silver Cup contest – a competition to find the cleanest Taco John’s restaurant in the U.S. 

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Burger King's BK Delivers expands into four metro markets

July 15, 2014

Burger King announced today it has expanded its BK Delivers program into four new markets, including Atlanta, Kansas City, Mo., Fresno, Calif., and Montgomery…

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HMSHost creates technology simulation lab for dining concepts

July 15, 2014

HMSHost has introduced imagineIT, an airport terminal simulation lab that allows the company to explore new technology solutions for its airport-based dining…

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Food Network brings back Great Food Truck Race

July 15, 2014

The Great Food Truck Race is back on the Food Network for a fifth season, with a new cast of food truck hopefuls on a road trip from Southern California to Key…

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Arby’s initiatives lead to 7.6% reduction in energy use

July 11, 2014

Arby's Restaurant Group announced it has achieved energy reduction savings as part of a company-wide initiative, as part of its corporate social responsibility…

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Manny’s Mediterranean Café launches text ordering option

July 11, 2014

Manny's Mediterranean Cafe in North Charleston, S.C. has  launched a text ordering option. Customers can text their food order for pick up or delivery by…

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Chicago Mayor pushes for $13 minimum wage

July 10, 2014

Earlier this week, a task force appointed by Chicago Mayor Rahm Emanuel released a recommendation that the city’s minimum wage be raised to $13 an hour by the…

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Why your employees are frustrated with you (and what you can do about it)

Restaurants that run a reactive culture operate hour to hour, putting everyone behind and causing frustration with employees and guests.

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