Operations News & Media
Krispy Kreme plans to step up customer engagement efforts
by Alicia Kelso — Editor, QSRWeb.com
The brand plans to develop more relationships with licensing partners to extend the experience outside its shops.
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Seattle passes $15 minimum wage; franchisees sue
June 3, 2014
Seattle’s City Council unanimously approved a minimum wage increase Monday, to $15 an hour. Mayor Ed Murray is expected to sign its passage today, which would…
read nowYum! Brands testing banh mi concept
June 3, 2014
Yum! Brands is reportedly testing a new Vietnamese concept, called Banh Shop, in Dallas. According to Escape Hatch Dallas, the concept will focus mostly on…
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Mobile: bringing instincts back to hiring
by Jason Hamilton — VP of Marketing, Snagajob
Snagajob tests video applications to enable quicker connections and hires.
read nowRestaurant traffic continues on a positive trajectory
June 2, 2014
Driven by improving same-store sales and customer traffic and a positive outlook among restaurant operators, the National Restaurant Association’s Restaurant…
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Keeping your restaurant guests 'hoppy'
by Nate Riggs — CEO / Owner, NR Media Group
Learn from an insider what the craft beer business can do for your restaurant brand.
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Restaurant marketers: Fear of failure kills creativity
by Alicia Kelso — Editor, QSRWeb.com
In order for a marketing strategy to be successful, the operations team has to execute.
read nowPopeyes continues to gain QSR market share
May 29, 2014
Popeyes Louisiana Kitchen has turned in another quarter of above-average same-store sales increases, at 4.3 percent domestically, and 5.8 percent…
read nowKrispy Kreme promotes HR leader
May 29, 2014
Krispy Kreme has appointed Cathleen D. Allred as SVP of Human Resources and Organizational Development, effective immediately. She will report to new president…
read nowLRS launches Table Tracker system to expedite orders
May 29, 2014
Long Range Systems has launched Table Tracker 3.0, a table location system that identifies where guests are sitting so restaurants can deliver food faster.
read nowMcDonald's plans to return at least $18B to shareholders
May 29, 2014
McDonald’s CEO Don Thompson announced Wednesday that the company plans to return $18 billion to $20 billion to shareholders between 2014 and 2016, through a…
read nowSonic finds itself in the gun debate crosshairs
May 29, 2014
Sonic Drive-In is the latest restaurant brand to receive a petition from the Moms Demand Action for Gun Sense in America group, following similar campaigns at…
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Are you ready to add off-premise catering to your business?
by Alicia Kelso — Editor, QSRWeb.com
Catering should never be an afterthought; it's a lot of work and it reflects your reputation and brand.
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How the entrepreneurial spirit can lead to new heights
by Erle Dardick — CEO, Monkeymedia
Every successful brand in the multiunit restaurant community began with an entrepreneur who had vision and passion.
read nowCaptain D’s plans corporate locations for first time in 7 years
May 28, 2014
On the heels of its record-breaking 2013, Captain D’s is planning a new growth strategy to increase the number of company-owned locations. According to a news…
read nowSubway co-op selects PeopleMatter’s employee onboarding platform
May 27, 2014
Subway’s franchisee-owned purchasing cooperative, The Independent Purchasing Cooperative, has partnered with workforce talent management provider PeopleMatter…
read nowMcDonald’s issues quarterly cash dividend
May 23, 2014
Earlier this week, McDonald’s board approved a quarterly cash dividend of 81 cents per share of common stock, payable on June 16 to shareholders of record at…
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McDonald’s on the defensive about kids’ marketing, job opportunities
by Alicia Kelso — senior editor, QSRweb.com
Attendees at this morning's shareholders' meeting likened Ronald McDonald to Joe Camel.
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The whys and hows of restaurant/stadium partnerships
by Greg Swistak
Set up properly, all parties can benefit when established sports and foodservice brands team up.
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Taco Bell names Niccol as new CEO
May 21, 2014
Taco Bell's former chief marketing and innovation officer Brian Niccol has been named as the brand's new CEO, succeeding Greg Creed, who will become CEO of…
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