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Operations News & Media

Speaker Spotlight: Robby Berg, Genghis Grill

Robby Berg, regional director of operations for Genghis Grill, shares a look at his career, his achievements and industry trends ahead of his appearance at…

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QSRweb's Top 5 articles for 2024

by Mandy Wolf Detwiler — Editor, Networld Media Group

These were the Top 5 stories on QSRweb.com in 2024.

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FastCasual opens Top 100 nominations, changes judging process

by Cherryh Cansler — Editor, FastCasual.com

The newly created Fast Casual Index will help determine the Top 100 rankings. Nominations are open now, close Feb. 3

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Great American Cookies, Marble Slab Creamery add 5 units in Texas

December 19, 2024

FAT Brands has opened five co-branded Great American Cookies and Marble Slab Creamery locations in Texas, according to a press release.

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How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

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How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

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Global pizza market to grow by $66B

December 16, 2024

The global pizza market size is estimated to grow by $66 billion from 2024 to 2028, according to a Technavio report.

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Top 5 reasons to attend RFIS in Myrtle Beach

by Cherryh Cansler — Editor, FastCasual.com

The early bird deadline ends Friday, Dec. 20.

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6 ways to increase the restaurant customer experience in QSRs

by Mandy Wolf Detwiler — Editor, Networld Media Group

To increase restaurant customer experience, focus on the basics. From ambiance and prompt service to ensuring strong leadership through great managers, this…

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Restaurant365 survey shows labor, sales challenges top 2025 hurdles

December 12, 2024

Food and labor costs increases continue to plague restaurant leaders, with 88% experiencing rising staff expenses compared to 89% in a study last year.

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Mountain Mike's Pizza CEO talks tight operations, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

Metevier has more than 30 years in the restaurant business and said franchising is not for the faint of heart.

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SynergySuite Wins Best Customer Service Award for Partnership with Friendly’s

SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award…

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Chicken Salad Chick CEO talks chicken salad game

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and PizzaMarketplace.com, chats with Scott Deviney, CEO of…

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How delivery platforms redefining retail, foodservice industries

by Zhong Xu — CEO & Co-founder, Deliverect

The rise of cross-industry collaboration between retail and restaurants signals a shift towards a consumer-first ecosystem.

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Andy's Frozen Custard opens 2 locations in DFW area

December 4, 2024

Andy's Frozen Custard will open two locations in Burleson and Bedford, Texas, this month, according to a press release.

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Carl's Jr. opens 400th restaurant in Mexico

December 3, 2024

Carl's Jr. has opened its 400th restaurant in Mexico, according to a press release.

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Pizza Hut pilots restaurant design in Texas

December 3, 2024

Pizza Hut has introduced its most innovative restaurant design concept to date in Plano Texas. The restaurant offers an elevated, modern, more connected…

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Food pickup lockers help restaurant operators lower costs

As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…

Presented by FastCasual.com

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SynergySuite Secures Spot at #37 in Deloitte 2024 Technology Fast 50 Awards

SynergySuite is thrilled to announce its inclusion at number 37 in the 2024 Deloitte Technology Fast 50 Awards, marking another milestone in the company’s…

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McDonald's launching McValue platform in 2025

November 22, 2024

McDonald's is giving customers more value choices in 2025. Starting Jan. 7, the Chicago-based burger brand is launching its new value platform, McValue, in…

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