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Operations News & Media

Survey explains why chains are increasing prices

SpenDifference's Brad Moore shares the results of the company's survey that polled restaurant chains about their price increases.

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Burger King Delivery expands to Phoenix, Denver markets

June 7, 2013

Burger King's BK Delivers program is now available in the Phoenix and Denver markets.

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International guestworkers protest against McDonald's for labor abuse allegations

June 7, 2013

On Thursday, protests were held in more than 30 countries targeting McDonald's for alleged labor abuse against international student guestworkers.

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Good Times signs distribution agreement with Food Services of America

June 7, 2013

Good Times Restaurants Inc. today announced that it has entered into a five-year distribution agreement with Food Services of America (FSA) that covers…

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USDA announces Food Waste Challenge

June 6, 2013

On Tuesday, U.S. Secretary of Agriculture Tom Vilsack was joined by Environmental Protection Agency Acting Administrator Bob Perciasepe to announce the U.S.

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Former Groupon VP joins Front Flip

June 6, 2013

Former Groupon executive Kevin Petry has been named Front Flip's new VP of local sales, according to a company press release. Petry is now responsible for…

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Consumers driving the need for restaurants to adopt mobile solutions

by Alicia Kelso — Editor, QSRWeb.com

Some experts predict mobile payments to reach critical mass in three to five years.

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Auntie Anne's adds amusement parks to venue portfolio

June 5, 2013

Auntie Anne's Pretzels has added amusement parks to its nontraditional venue portfolio. This spring, the 25-year-old soft pretzel icon opened locations at…

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China restaurant revenue up 17% in 2012 led by Yum! Brands

June 5, 2013

A new report from the China Cuisine Association shows that revenue from the largest restaurant chains in that country was up 16.5 percent in 2012. Yum! Brands…

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Restaurants join Round It Up America program for relief efforts

June 5, 2013

When deadly tornadoes hit Oklahoma recently, Round It Up America already had funds reserved before a warning siren was ever sounded. Round It Up America, which…

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Menu product development takes patience, collaboration

by Alicia Kelso — Editor, QSRWeb.com

You can create a great product but without marketing, it won't budge.

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Strong sales performance readies Good Times for expansion

June 4, 2013

Good Times Restaurants Inc. announced this week that its same store-sales increased 16 percent in May, in addition to an increase of 5 percent in May of last…

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How to navigate back-office technology options

by Alicia Kelso — Editor, QSRWeb.com

Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.

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CMO Klein leaves Arby's

June 3, 2013

Less than two years after being named chief marketing officer of Arby's, Russ Klein is leaving the company to "pursue other opportunities."

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Share Our Strength acknowledges restaurants for commitment to ending childhood hunger

June 3, 2013

Industry leaders, restaurateurs, chefs, anti-hunger advocates and policymakers gathered Sunday to honor individuals, organizations and businesses for their…

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Operations, marketing lead to strong sales at Krispy Kreme

May 31, 2013

Krispy Kreme's first quarter was impressive — an 11.4 percent same-store sales increase at company stores, 11 percent revenue growth, a 33 percent profit jump…

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CEO: Popeyes' remodeling efforts contribute to positive guest experience

May 31, 2013

Popeyes Louisiana Kitchen this week announced another strong quarter, including a system-wide sales increase of 10.2 percent.

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Restaurant operators' optimism hits a 10-month high

May 31, 2013

Driven by higher same-store sales and an improving outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI…

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Taco John's aims to double store count

May 31, 2013

Taco John's International has named Shawn Eby as its new vice president of Operations. He joins the Wyoming-based QSR with 26 years of experience in the…

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Restaurant chains expected to raise prices later this year

May 31, 2013

A new study conducted by supply chain cooperative SpenDifference shows that chain restaurants are planning to raise menu prices later this year.

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