Operations News & Media
Givex kiosk with AI voice ordering provides human-like interaction
Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…
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Star Micronics Introduces the mG-TUDB Series POS Scales with Enhanced USB Connectivity
Industry leader Star Micronics expands its portfolio with the launch of its innovative mG-TUDB series, enhancing point-of-sale (POS) operations with USB-C…
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McDonald's loses EU trademark for 'Big Mac' on chicken products
June 7, 2024
McDonald's lost its exclusive right to the term "Big Mac" for chicken products in the European Union after failing to demonstrate consistent use of the name…
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Bojangles teams up with ezCater to launch catering service
June 7, 2024
Bojangles has partnered with ezCater, a food for work technology company in the U.S., to offer catering services, according to a press release.
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Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond
by Mandy Wolf Detwiler — Editor, Networld Media Group
Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.
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GivexEngageAI Offers New Engagement Strategies
Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…
Presented by FastCasual.com
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Long John Silver's releases app, loyalty program for 1st time
by Mandy Wolf Detwiler — Editor, Networld Media Group
Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…
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Sonic offers Groovy Fries for $1 in June
June 5, 2024
Sonic Drive-In's new Groovy Fries and Groovy Sauce are now available at Sonic locations nationwide. The brand recently updated its fry recipe for the first…
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How Biscuit Belly added breakfast catering to its operations
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and…
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Sonic partners with Scripps National Spelling Bee by donating to finalists' schools
June 3, 2024
Sonic served as a premiere sponsor for the Scripps National Spelling Bee for a second straight year, according to a press release.
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Little Caesars Love Kitchen rolls through Detroit
June 3, 2024
The Little Caesars Love Kitchen, a pizza truck, recently visited Detroit, Michigan, where staff members provided fresh pizza meals to thousands of people…
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How to scale up restaurant brands
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
It's one thing to have a great solo concept, it's quite another to scale up that concept into a franchise. A panel at the Restaurant Franchising and Innovation…
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KFC to offer free delivery on Sundays
May 31, 2024
As the value wars heat up among QSRs aiming to bring customers deals, KFC is kicking off its summer of deals starting with free delivery on Sundays this summer…
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Jollibee to open in Seattle
May 31, 2024
Chicken chain Jollibee will open its first restaurant in Seattle on June 7, according to a press release.
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4 ways to measure effectiveness of restaurant’s marketing campaign
by Andrew Glantz — Founder & CEO, GiftAMeal
Choosing which methods are right for your restaurant to measure marketing campaigns in order to analyze the data you need can be daunting for any restaurateur.
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Understanding FSMA Rule 204: crucial for restaurants, fast-food operators
by Jeff Cowan — Senior Director, Community Engagement, GS1 US
The Food Safety Modernization Act (FSMA) is a pivotal regulation set forth by the U.S. Food and Drug Administration (U.S. FDA) to enhance traceability in the…
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Amazon, Grubhub partner to deliver restaurant convenience, savings
May 30, 2024
Amazon and Grubhub have partnered to streamline and make restaurant food delivery more affordable for customers. Starting immediately, U.S. Amazon customers…
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When Raising Prices Isn’t Cutting It... How AI Automation Cuts Costs & Customer Complaints
This webinar will highlight how AI-driven task management can lead to labor retention, food waste reduction, and better service - all contributing to better…
Presented by FastCasual.com, PizzaMarketplace.com, QSRweb.com
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Little Caesars heats up summer with Hot-N-Ready 20th anniversary giveaway
May 28, 2024
Little Caesars is celebrating a fiery milestone this summer: 20 years of its iconic Hot-N-Ready pizzas. To mark the occasion, the pizza chain is launching the…
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CKE Restaurants launches annual Stars for Heroes Campaign for military members, families
May 28, 2024
CKE Restaurants Holdings, Inc., the parent company of Carl's Jr. and Hardee's, kicked off its 13th annual Stars for Heroes fundraising campaign last weekend…
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