Church's Chicken benefits from goodwill from $20,000 giveaway

The chain's Random Acts of Goodness campaign gave customers a total of $20,000 over four months.

Tim Hortons, Cold Stone make progress on co-branding in N.Y.

August 12, 2009

Tim Hortons in Western New York is making progress on its co-branding test with Cold Stone Creamery, having added the ice cream shop to 10 of its Tim Hortons…

Man charged with Fla. Taco Bell manager's murder

August 11, 2009

The Broward Sheriff's Office has charged a 20-year-old Lauderhill, Fla., man with murder while engaged in another felony offense in connection to the stabbing…

Will dual-branding work for Wendy's and Arby's?

Experts question whether two competing segments can adequately share the love.

Church's Chicken sale final

August 10, 2009

The sale of Church's Chicken to San Francisco-based private equity firm Friedman Fleischer & Lowe LLC (FFL) for an undisclosed amount is now complete, the…

Tim Hortons cancels sponsorship of anti-gay marriage rally

August 10, 2009

Tim Hortons has pulled its scheduled sponsorship of a Rhode Island event organized by a group that opposes same-sex marriage after a storm of criticism…

Fla. Taco Bell manager killed by fake job seekers

August 10, 2009

A 39-year-old manager of a Taco Bell in Oakland Park, Fla., a suburb north of Miami, was found stabbed to death inside her restaurant Monday morning, according…

McDonald's responds to PETA's McCruelty campaign

August 10, 2009

People for the Ethical Treatment of Animals is stepping up its "McCruelty" campaign against McDonald's Corp. over its U.S. chicken slaughtering methods, this…

McDonald's July comps up 4.3%

August 9, 2009

McDonald's Corp.'s continues to see positive same-store sales, although not to the level of the prior year. The company's global comparable sales rose 4.…

QSR freebies come at a price

August 9, 2009

The freebie offer has become commonplace as quick-serve restaurants fight to increase traffic during the economic recession and as a result are no longer the…

A&W rebrands with 3-D experience

After years of only co-branded units, A&W standalones, with drive-in, dine-in and drive-thru, are making a comeback.

Nathan's Famous posts mixed Q1 results

August 6, 2009

Nathan's Famous Inc. has reported positive revenues for the first quarter ended June 28 despite a drop in net income due to proceeds from the sale of two…

Former Arby's CEO Benham named to Sonic board

August 6, 2009

Sonic Corp. has announced that Douglas N. Benham has been named to its board of directors. His election was announced following Sonic's quarterly board of…

To Focus Group, Or Not To Focus Group?

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though…

Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

New product offerings help Wendy's, Arby's comps

August 5, 2009

Wendy's and Arby's are holding their own as restaurants weather the recession thanks to new product offerings, as seen in Wendy's/Arby's Group Inc.'s release…

Tim Hortons U.S. comps push Q2 results

August 5, 2009

Tim Hortons Inc. has reported systemwide sales were up 5 percent on a constant currency basis for the second quarter ended June 28. Same-store sales were up…

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…