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Operations News & Media

Manchu Wok finds success with new prototype store

May 11, 2009

NEW YORK — One year after the introduction of Manchu Wok's prototype stores into select locations in Canada and the United States, the Chinese fast-food…

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Centerplate launches lab to showcase service solutions for sports venues

May 11, 2009

STAMFORD, Conn. — Centerplate, the foodservice partner to North America's convention, sports and entertainment venues, has announced the launch of its new…

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Krispy Kreme CEO confident in brand strategy

Q&A with James Morgan outlines growth and new product plans.

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Cold Stone, Rocky Mountain Chocolate Factory extend co-branding effort

May 10, 2009

DURANGO, Colo. — Rocky Mountain Chocolate Factory Inc. and Cold Stone Creamery have announced the expansion of the companies' co-branding option to several…

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NFA files class action suit against Burger King

May 10, 2009

Blue MauMau: Burger King's National Franchisee Association has filed a class action suit on behalf of all franchise owners against Burger King Corp. and its…

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Jack in the Box Inc. to webcast Q2 earnings call

May 10, 2009

SAN DIEGO — Jack in the Box Inc. will release second quarter 2009 operating results after market close on May 13, and the company will host a conference call…

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U.S. sales help lift McDonald's April comps

May 7, 2009

OAK BROOK, Ill. — McDonald's Corp.'s global comparable-store sales rose 6.9 percent in April, marking the 72nd consecutive monthly increase, the company has…

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Tim Hortons Inc. Q1 net up 7.5%

May 7, 2009

OAKVILLE, Ontario — Tim Hortons Inc. has reported same-store sales have increased 3.4 percent in Canada and 3.2 percent in the United States for the first…

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Commentary: Time to UNthink 'free'?

by Lori Walderich — CMO, Top That! Pizza

A marketing expert weighs in on KFC's missteps with its Oprah-endorsed grilled chicken meal coupon.

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Wendy's comps, Arby's Roastburger boost Q1 results

May 6, 2009

ATLANTA — Wendy's/Arby's Group Inc.'s comparable-store sales are up 1.0 percent at Wendy's North America and down 8.7 percent for Arby's North America for the…

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Bojangles' honors its top performing stores

May 6, 2009

CHARLOTTE, N.C. — Bojangles' Restaurants Inc. recently recognized its top performers at its annual Leadership Conference at the Kanuga Conference Center in…

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Has Krispy Kreme turned the corner?

With debt down and same-store sales finally up, maybe the company isn't doomed after all.

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McDonald's USA officially launches McCafé

May 4, 2009

OAK BROOK, Ill. — McDonald's new McCafé coffees has launched nationwide, the company has announced.   To celebrate, McDonald's is giving consumers a chance…

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Yum! Brands announces $150M cash tender offer

May 3, 2009

LOUISVILLE, Ky. — Yum! Brands Inc., parent company of Pizza Hut, KFC and Taco Bell, has announced that it will offer a cash tender offer to purchase up to $15…

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Planning ahead key to one-day promotions

A Popeyes operator learns that even the best preparation doesn't compare to actually going through the paces.

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Dairy Queen survey finds value is driver

April 29, 2009

MINNEAPOLIS — A recent national survey administered by Harris Interactive on behalf of Dairy Queen has revealed that almost half of U.S. adults (46 percent…

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Tim Hortons to add $30M coffee roasting facility

April 29, 2009

OAKVILLE, Ontario — Tim Hortons has expanded its 45-year commitment to coffee excellence, announcing a $30-million, state-of-the-art coffee bean production and…

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Swine flu and restaurants: Tips for protecting your customers and staff

The current scare underscores the need for solid communication with employees and customers.

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Restaurant industry outlook continues to improve

April 29, 2009

WASHINGTON, D.C. — The outlook for the restaurant industry improved in March, as the National Restaurant Association's comprehensive index of restaurant…

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Cost control nets Burger King Q3 15% profit

April 28, 2009

MIAMI — Burger King Holdings Inc. has reported its 21st consecutive quarter of worldwide positive comparable sales for the third quarter ended March 31, the…

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