Operations News
Chick-fil-A turns raving fan into social media strategist
October 15, 2009
When Chick-fil-A first checked out Facebook as part of its social media strategy early last year, the chain found super fan Brandy Bitzer had already created a…
read nowCarl's Jr. continues to be hit by high unemployment in Calif.
October 13, 2009
CKE Restaurants Inc. has announced that Carl's Jr. continues to be impacted by high unemployment in California, where most of the chain's company-owned stores…
read nowTim Hortons opens first U.S. military base location
October 12, 2009
Tim Hortons Inc. has opened its first location at a U.S. military base, a 24-hour restaurant at the iconic U.S. army facility Ft. Knox in Kentucky. Tim…
read nowNexCen names Lane new chief accounting officer
October 8, 2009
NexCen Brands Inc. has announced the appointment of Brian D. Lane as vice president, chief accounting officer. He will report to Mark Stanko, chief financial…
read nowStarbucks sues new Dunkin' exec
October 7, 2009
Starbucks Corp. is suing its former divisional senior vice president Paul Twohig for taking a job with Dunkin' Donuts, according to a story by Bloomberg News.
read nowQSR franchisees feeling pinched
October 7, 2009
Quick-service restaurant brands are trying a variety of tactics to drive traffic as the industry struggles to lure consumers into their stores. Franchisees…
read nowYum! predicts tough Q4 for U.S. outlets
October 7, 2009
Yum! Brands chief financial officer Rick Carucci told investors and analysts in the company's earnings call yesterday that the company expects the fourth…
read nowDunkin' Brands names new executives at both chains
October 6, 2009
Dunkin' Brands has announced new executive hires at its Dunkin' Donuts and Baskin-Robbins chains. Dunkin' Donuts has named former Starbucks division senior…
read nowGrowth in China boosts Yum!'s Q3 2009 income
October 6, 2009
Yum! Brands Inc., parent company of KFC, Taco Bell and Pizza Hut, has reported that its growth for the third quarter ended Sept. 5 was driven by new stores in…
read nowTurned-away customer shoots at Miami Taco Bell employees
October 5, 2009
A man who was turned away from a Miami Taco Bell after it had closed lay in wait until employees left and opened fire on them, according to a story in the…
read nowDunkin' Donuts opens sixth gaming property location
October 1, 2009
Dunkin' Donuts has opened up a new location at the Harrah's Tunica Casino in Robinsonville, Miss. The new store is the first Dunkin' Donuts to open in a gaming…
read nowSubway crowns top sandwich artist
September 30, 2009
The recent 2009 Subway Convention in Washington, D.C., included a contest to find its best and fastest sandwich artist. The 2009 Subway Sub Jammers…
read nowDunkin' Donuts president to leave at year-end
September 30, 2009
Dunkin' Donuts has announced that president and chief brand officer William Kussell has decided to leave the company at the end of the year. With Kussell's…
read nowKFC raises World Hunger Relief awareness with temporary shutdowns
September 29, 2009
KFC is temporarily closing restaurants across the country as part of its efforts to raise awareness about — and funds for — its World Hunger Relief program. …
read nowRestaurant performance down again for August
September 29, 2009
Restaurant industry performance softened in August, as the National Restaurant Association's comprehensive index of restaurant activity posted a modest decline…
read nowJack in the Box president, COO Schultz to retire
September 28, 2009
Jack in the Box Inc. has announced that longtime executive Paul L. Schultz will retire as president and chief operating officer, effective Jan. 31, 2010. …
read nowTim Hortons Inc. finalizes merger, reorganization
September 28, 2009
Tim Hortons Inc. has completed the reorganization of its corporate structure to become a Canadian public company, the company has announced. Tim Hortons…
read nowWendy's/Arby's CEO has had busy year
September 27, 2009
Since the merger of Wendy's and Arby's last year, Roland Smith, president and CEO of the Wendy's/Arby's Group, has kept busy leading the new company, according…
read nowNexCen Brands narrows Q1 loss, reports 2008 results
September 22, 2009
NexCen Brands Inc. has reported selected unaudited financial results for the first quarter ended March 31, 2009, and the full year ended Dec. 31, 2008. The…
read nowStockholders approve Tim Hortons merger, reorganization
September 22, 2009
Tim Hortons Inc.'s shareholders have voted to allow a proposed merger transaction to reorganize the company as a Canadian public company. Tim Hortons expects…
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