Operations News
Report: Gen Zs favor QSRs, especially fast casual
September 16, 2022
Older Gen Zs, ranging in age from 18 to 24, favor taste and the definition of value when dining out, preferring QSRs, particularly fast casual, according to a…
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Restaurant customers want more deals, drive-thru visits remain strong
September 16, 2022
Restaurant customers are seeking out deals and mobile app offers, with three in four looking for discounts more often due to increasing menu prices, and two in…
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McDonald's to close for Queen's funeral
September 14, 2022
McDonald's will close its stores in the United Kingdom for most of the day for Queen Elizabeth II's funeral, according to a CNN report.
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Remodeled Taco Bell opens in Texas
September 14, 2022
Taco Bell has reopened its restaurant at 15208 Montfort Drive in Dallas, Texas. The restaurant is owned and operated by franchisee North Texas Bells, according…
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Wendy's launches breakfast game in Ohio
September 13, 2022
Wendy's has introduced the Wendy's Breakfast Matching Game in Ohio, giving fans the change to win free breakfast for a year, $1,000 in Wendy's gift cards and…
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Queen’s photo on McDonald’s kiosk was altered
September 12, 2022
A photo showing a memorial to Queen Elizabeth II on a McDonald's ordering kiosk is not authentic, according to a Reuters report.
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Burger King commits $400M for major brand overhaul
September 12, 2022
Burger King has released the details of a plan, dubbed "Reclaim the Flame," designed to accelerate sales growth and drive franchisee profitability. The brand…
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Lee's Famous Recipe Chicken franchisee signs NIL contract with basketball player
September 12, 2022
Far Hills Development LLC, operators of Lee's Famous Recipe Chicken in Dayton, Ohio, has signed a second NIL contract with Wright State University Amari Davis.
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McDonald's partners with fashion designer for free lanterns
September 9, 2022
McDonald's has partnered with fashion designer Joseph Altuzarra to create an exclusive holiday lantern for this year's Mid-Autumn Festival. The lantern…
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Wendy's pretzel bun is back with new burger
September 9, 2022
Wendy's pretzel bun is back in restaurants with the release of the Pretzel Bacon Pub Cheeseburger, according to a press release.
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Free webinar to teach viewers how to recession-proof restaurants
September 8, 2022
It's been a rough couple of years for many restaurants. Between supply and labor shortages, the pandemic and a likely recession, restaurants are feeling the…
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Chick-fil-A program donates 15M meals
September 7, 2022
The Chick-fil-A Shared Table program has donated a milestone 15 million meals since the start of the program to fight food insecurity and reduce food waste…
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Imperial Dade acquires foodservice/janitorial sanitation provider
September 7, 2022
Imperial Dade, a distributor of foodservice packaging and janitorial supplies, has acquired International Sales & Marketing, a distributor of foodservice…
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Domino's launches inflation relief deal
September 6, 2022
Domino's stores nationwide are offering 20% off all menu-priced items ordered online, according to a press release.
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Starbucks taps PepsiCo veteran Laxman Narasimhan as CEO
September 2, 2022
Starbucks Coffee Co. has named Laxman Narasimhan CEO, effective Oct. 1, 2022, succeeding interim CEO Howard Schultz, the company announced in a press release.
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Why restaurants are dropping phone lines for voice bot systems
September 1, 2022
More restaurants are replacing direct phone lines with voice bots to allow workers to focus on serving, cooking and internal operations.
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Taco Bell Foundation commits to raising $100M by 2026
September 1, 2022
The Taco Bell Foundation is committing to raising $100 million by 2026 to continue supporting its nonprofit partners, scholars and changemakers. The Foundation…
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Tim Hortons expands U.S. footprint to Texas
September 1, 2022
Canada-based Tim Hortons will celebrate a grand opening of its first Texas location on Sept. 9 in Katy. The grand opening will feature giveaways, prizes, food…
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Papa Johns broadens efforts to fight food insecurity
August 31, 2022
Papa Johns and The Papa John's Foundation for Building Community has announced a goal to donate 10 million meals to those fighting food insecurity over the…
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California lawmakers approve bill empowering fast food workers
August 31, 2022
Fast food staff in California now have more power and protections due to a bill lawmakers passed this week despite opposition from restaurant owners.
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