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Operations News

Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

October 7, 2014

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive…

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WorkPlace Impact adds restaurant brands to portfolio

October 7, 2014

WorkPlace Impact, a marketing company that targets consumers directly at work, has added restaurant clients to its portfolio.

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Some LA area eateries adding 3% surcharge to cover insurance costs

October 7, 2014

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while…

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Henny Penny announces leadership and structural changes

October 7, 2014

Henny Penny has announced several leadership changes and an organizational restructuring.

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Expert urges operators to plan 2015 purchasing now

October 6, 2014

A purchasing forecast should clearly define the components that drive commodity prices, including geopolitical events, weather, planted acres of farmland, crop…

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Good Times announces 11.9% same-store sales increase for Q4

October 6, 2014

Good Times Restaurants Inc. announced that its Good Times' same store sales increased 11.9 percent in its fourth fiscal quarter ending Sept. 30 over the prior…

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Restaurant traffic, sales post solid gains in August

October 1, 2014

Driven by stronger same-store sales and customer traffic levels and a more optimistic outlook among restaurant operators, the National Restaurant Association's…

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Subway recognizes top development agents

September 30, 2014

Subway recently recognized four development agents as its Development Agents of the Year for 2014, including one who is receiving the award for a fourth time.

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Cousins Subs hires handful of corporate team members

September 30, 2014

Menomonee Falls, Wisconsin-based Cousins Subs has filled a handful of new corporate roles, including director of operations, real estate manager, training…

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Dunkin' CEO: Franchisees excited about Tim Hortons' merger 'distraction'

September 30, 2014

Dunkin' Brands' CEO Nigel Travis appeared on Bloomberg TV this week, offering his take on a number of industry trends. Highlights from the interview include:

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Data breach extends beyond Jimmy John's to other restaurants

September 29, 2014

Data breach extended beyond 216 Jimmy John's restaurants to include 108 other restaurants.

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Sonic adds Yum! Brands veteran to oversee operations

September 29, 2014

Sonic has hired Harold Ceron as its senior vice president of Sonic Restaurants Inc., the arm of Sonic Corp. that operates company-owned locations. In this…

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Food truck revenue expected to increase by 76% in next five years

September 29, 2014

The food truck segment began picking up steam around 2008, with many concepts abandoning more expensive brick-and-mortar bills during the Great Recession.

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Taco John’s pressured to take action for 'gaytard' incident (updated)

September 26, 2014

The ACLU has started a "Stand with Tyler" campaign aimed at Taco John's for an alleged bullying incident involving one of its franchised restaurants. Tyler…

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Arby's recognizes top suppliers

September 25, 2014

Arby's Restaurant Group and ARCOP, the company's supply chain coop, have recognized seven partners with the Red Hat Supplier Awards during its annual franchise…

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Captain D's reports 5.6% sales lift following grilled menu launch

September 24, 2014

Captain D's this week reported a 5.6-percent same-store sales increase in Q3, its 12th consecutive quarter of comparable sales growth.

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Tim Hortons adding 5,000 employees, revises tattoo policy

September 24, 2014

Tim Hortons has launched a new initiative aimed at finding more than 5,000 new employees across its Canadian system. According to a news release, the campaign…

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Taco John's adds guest feedback platform

September 23, 2014

Taco John's has added InMoment's cloud-based customer experience optimization platform. The platform will be used for Tell TJ, Taco John's guest satisfaction…

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Krystal replacing CEO

September 23, 2014

Doug Pendergast, who was named CEO of Krystal in April 2012, has been abruptly replaced by interim CEO Harsha Agadi, reports the Times Free Press.

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