Team Communication Tools for Restaurants: What to Look for in 2026

There are a lot of team chat apps out there, but how do you know which one fits how your team works and will get used? Here's what to look for before choosing.

The 6 Best Team Chat Apps for Restaurant Teams

Restaurant teams all work a little differently, but they all need organized team communication. Here's what to look for, plus the 6 best team chat apps for…

How Pizza Hut unified global customer feedback into one powerful CX ecosystem

See how Pizza Hut partnered with SMG to bring together feedback from surveys, review sites, and third-party delivery platforms—creating a more complete view of…

Presented by Service Management Group

Why Your Restaurant Staff Can Never Truly Clock Out From the Work Chat

When work and personal messages land in the same messaging app, your restaurant staff can never truly clock out. Here's what that costs you.

How Bojangles turned drive-thru consistency into business growth

See how Bojangles improved drive-thru performance with AI, operational insights, and a focus on consistency

Presented by Service Management Group

The Cost of Running Your Restaurant's Internal Communication on Personal Messaging Apps

Using personal messaging apps for work communication creates hidden costs for restaurant teams, from privacy risks and blurred workdays to missed tasks and…

What Is the Best Team Communication App for Multi-Location Restaurant Groups?

Everything multi-location restaurant groups need to know about choosing the right work chat app.

Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Mattenga’s Pizzeria co-owner Enga Stanfield explains how partnering with owner.com and leveraging technology helped her independent…

Presented by Owner.com

How the Best Franchise Groups Get Franchise Communication Right

The bigger your franchise gets, the harder team communication becomes to manage. This guide covers what every franchise operator needs to know about keeping…

What Every Multi-Location Business Needs to Know About Team Communication

Here's what every multi-location business needs to know about getting team communication right at scale.

6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.

How One Restaurant Fixed Its Team Communication Chaos (And What Every Operator Can Learn From It)

Most restaurants are losing data, burning out staff, and starting from scratch every time someone leaves. Here's how one multi-location BBQ restaurant fixed…

The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

Best Team Chat Apps for Multi-Location Restaurants in 2026

Managing team communication across multiple restaurant locations is challenging, and cannot be done properly on text threads and huge group chats. Compare the…

Design experiences that earn loyalty from day one

Traditional experience management starts after the interaction, but with Ignite Communities, people are brought into the process much earlier.

Presented by Service Management Group

Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

How to Choose a Team Chat App for Your Business

Choosing the right work chat app for your team requires asking the right questions. Let’s dive into how to decide which team chat is best for your needs.

The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

Presented by Zenzap

The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…