New BK management sends franchisees to bed earlier

December 15, 2010

Nocturnal Burger King fans craving a Whopper at 1:59 a.m. are now going to have to wait it out. The company, under new management, has decided it will no…

Wendy’s veteran takes over 20 franchises

December 14, 2010

Tri-Cities Restaurant Group has purchased 20 Wendy’s units from Monitor Systems Inc. in eastern Tennessee and southwestern Virginia markets. As part of the…

BK lays off hundreds of employees

December 6, 2010

As Burger King continues to shift gears following its sale to 3G Capital in the fall, several employees of the quick-service giant have been given pink slips.

Holiday business crime prevention tips

Typically crime increases during the holiday season, and stores and restaurants are not exempt. Unfortunately, dishonest people and criminals are attracted to…

How company culture drives organic food innovation

by Darrel Suderman — President, Food Technical Consulting

Can new food product innovation be driven through changing the corporate culture?

Burger King Corp. recognized for HR practices

November 16, 2010

Burger King corp. has been given the annual Best People Practices Award for Leadership and Excellence in Workforce Practices in the quick-service category.

Subway CDO to go undercover

November 16, 2010

Subway's chief development officer Don Fertman is about to go incognito to get a pulse on the chain's day-to-day operations. Fertman will appear on CBS…

Quiznos names head of operations

November 15, 2010

Former franchisee Michael Roper has been named chief operating officer of Quiznos worldwide. Roper has worked with the Quiznos brand for almost 12 years…

Subway honors employees at annual luncheon

November 2, 2010

Subway World Headquarters recently honored employees and executives at the company’s annual anniversary luncheon, which took place at Alderio's Restaurant in…

Burger King shuffles senior management team

October 24, 2010

On the heels of its sale to 3G Capital, Burger King Holdings Inc. today announced a handful of changes to its senior management team.

Five Benefits of Single-Shift Employee Training

Single-shift training helps restaurants increase customer service, boost employee flexibility and minimize turnover.

Pittsburgh Dunkin' Donuts honors employees

October 17, 2010

The "sweetest" Dunkin' Donuts employees in the Pittsburgh area were honored by the company October 16 in celebration of Sweetest Day.

Setting boundaries for social networking in the workplace

by Carolyn Richmond — Partner, Fox Rothschild

With each passing day, social networking becomes further ingrained in our personal and work lives. The benefits of social networking in the workplace can be…

Hundreds of Arby's employees stiffed out of paychecks

October 13, 2010

Employees at 25 Arby's restaurants in Alabama, Mississippi, Florida and Georgia did not get paid for as many as three weeks after owner PRP Inc. filed for…

Burger King's scholars program marks 10th year

October 3, 2010

Burger King's Have It Your Way Foundation, the company's charitable arm, has launched its annual fall fundraiser to support its scholars program.

McDonald's Corp. asks for health care waiver

September 29, 2010

McDonald's is seeking ways to remedy what it calls an "economically prohibitive" situation with the new health care law by asking for a waiver from obtaining…

BK Corp. turns to paperless hiring process

September 28, 2010

Burger King Corporation’s BKCareers and BK.com websites have partnered with JobApp Network (JobApp) to allow all BK franchisee applicants to apply directly…

All this change is driving me crazy!

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I was sure it would be a short, 15-minute lesson about e-mail to my 62-year old father. Tell him the basics, have him create and respond to an e-mail and then…

Wendy's/Arby's Group earns Adoption-Friendliest workplace title

September 23, 2010

The Dave Thomas Foundation for Adoption has listed its fourth annual Best Adoption-Friendly workplaces, recognizing the top 100 organizations in the U.S. for…

Food safety: Back to the basics

by Alicia Kelso — Editor, QSRWeb.com

So many chains have been the focal point of foodborne illness outbreaks. This summer seemed particularly chaotic, with salmonella cases traced to Taco Bell and…