People Report Summer Camp analysts discuss workforce forecast

by Kim Williams — Reporter, NetWorld Alliance

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

Dunkin' Donuts' franchisees cited for child labor violations

June 6, 2011

Four Massachusetts Dunkin' Donuts' franchisees have been ordered to pay more than $13,000 in fines after the state attorney general cited them for child labor…

NRA: Restaurants to boost summer employment numbers

June 6, 2011

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…

Cultivating innovation for the customer's benefit

by Rob Connelly

The key to valuable innovation – and ultimately success is commitment, which begins with asking the right questions.

NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.

Managing Employee Absenteeism by Mobile

Restaurant operators now have the ability to combine a restaurant's scheduling application with text messaging to cover shortfalls in the schedule.

Dunkin’ Donuts franchisee sued for tips policy

May 18, 2011

Scrivanos Group, a North Reading, Mass.-based Dunkin' Donuts franchisee with more than 125 units throughout New England, has been sued by an employee for…

Krispy Kreme franchisee taps DTT Surveillance

May 18, 2011

Great Circle Family Foods LLC, a Krispy Kreme Doughnuts franchisee, has selected DTT Surveillance for its surveillance and loss prevention services.

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Wendy’s franchisees deploy WyckWyre recruiting solution

May 16, 2011

Conklin, N.Y.-based WyckWyre, a web-based recruiting solution developed specifically for the restaurant and hospitality industries, has recently been tapped by…

Popeyes partners with NRA’s ProStart program

May 16, 2011

Popeyes Louisiana Kitchen, a division of AFC Enterprises Inc., today announced its philanthropic arm, The Popeyes Foundation Inc., and its franchisees will…

S.C. Subway employees honored for heroism

May 12, 2011

Two Spartanburg, S.C. Subway employees have been recognized by the South Carolina Highway Patrol as "Highway Patrol Heroes" after assisting in a car accident…

Subway franchise group integrates hiring platform

May 4, 2011

Independent Purchasing Cooperative Inc., (IPC) the franchisee purchasing cooperative for Subway Restaurants, has integrated Chequed.com's ChequedFit…

White Castle marks 90th birthday throughout May

May 1, 2011

White Castle continues to celebrate its 90th anniversary throughout May by also marking National Hamburger Month with special promotions and events.

McDonald’s hiring day yields 62K new employees

April 28, 2011

McDonald's nationwide "hiring day" on April 19 landed about 1 million applications and yielded 62,000 new employees for both part- and full-time positions.

Webinar: Optimizing HR and Payroll Effectiveness for Retail and Restaurants

Investing in an HRM application has proven to be one of the most effective ways for businesses to reduce costs, improve productivity and increase employee…

Hay Group & CRCA: Restaurant salary freezes thawing

April 24, 2011

According to a recent survey released by management consulting firm Hay Group and the Chain Restaurant Compensation Association (CRCA), the restaurant industry…

McDonald’s ambitious hiring day attracts thousands

April 19, 2011

McDonald's ambitious hiring day has come and gone, but the verdict is still out on how close the company came to achieving its goal of hiring 50,000 employees.

NRA honors four with Diversity Awards

April 13, 2011

The National Restaurant Association honored restaurant entrepreneurs and a culinary college with its 2011 Faces of Diversity.

World’s largest McDonald’s franchisee sets IPO price

April 13, 2011

McDonald's largest franchisee in the world, Arcos Dorados Holdings Inc., based in Buenos Aires, Argentina, announced today the pricing of its underwritten…