Pizza Executive Summit: Growing your business with the 'Power of One'

Restaurants hoping to succeed in today's economic times must know who they are, what they are and where they are going, according to Kathleen Wood, a…

Grow your pizza business with the Power of One

Consultant Kathleen Wood talks about her session at the 2011 Pizza Executive Summit.

Leverage social media outlets for your new hires

by Nate DaPore — President and CEO, PeopleMatter

How did most of your applicants find you? Did they use a job board or did they walk in and ask one of your team members for an application? More and more…

El Pollo Loco names Top Grill Master

June 28, 2011

After months of regional competitions, El Pollo Loco named German Veletzuy from Sylmar, Calif., as Top Grill Master at its 17th Annual Grill Master Challenge…

KFC creates chief chicken officer position, certification program

June 27, 2011

KFC has named Aaron Person as its first-ever chief chicken officer, a newly created position designed to served as spokesman for the rollout of the chain's new…

Profile: Subway’s original employee now a multi-unit operator

by Alicia Kelso — Editor, QSRWeb.com

Dick Pilchen created the chain's logo and color scheme, as well as many unusual marketing campaigns.

Webinar: Pinpointing the metrics that matter in growing sales

by Alicia Kelso — Editor, QSRWeb.com

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

Culver’s Scholarship Program sets record

June 22, 2011

Culver's VIP Scholarship Program recently awarded 246 scholarships to team members, its largest pool of recipients since the program's inception in 1993.

Popeye’s franchisee adds fingerprint readers to reduce fraud

June 21, 2011

Sailmormen Inc., the largest Popeye's Chicken & Biscuits franchisee in the U.S., is rolling out U.are.U Fingerprint Readers, developed by DigitalPersona…

Apple's innovations can be translated to restaurant industry

by Darrel Suderman — President, Food Technical Consulting

Have you ever walked into an Apple Computer retail store and noted all of the ways the company has revolutionized customer service, and achieved $5,914 sales…

PRSC: Using social media as recruitment, brand messaging tool

by Kim Williams — Reporter, NetWorld Alliance

Mary Ellen Slayter, senior editor of SmartBrief, led a panel discussion titled "Taking the Social Media Leap" at People Report's Summer Camp Workforce…

Papa Gino’s taps IBM for data analytics

June 12, 2011

Papa Gino's has implemented IBM business analytics software to closely measure data pulled from the chain's online customer loyalty program.

People Report Summer Camp: 'Female Jerry Maguire' discusses building relationships

by Kim Williams — Reporter, NetWorld Alliance

June 8, 2011

Molly Fletcher, sports agent, author and president and CEO of Fletcher Digital, spoke to a large audience at People Report Summer Camp Workforce Symposium in…

People Report Summer Camp analysts discuss workforce forecast

by Kim Williams — Reporter, NetWorld Alliance

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

Dunkin' Donuts' franchisees cited for child labor violations

June 6, 2011

Four Massachusetts Dunkin' Donuts' franchisees have been ordered to pay more than $13,000 in fines after the state attorney general cited them for child labor…

NRA: Restaurants to boost summer employment numbers

June 6, 2011

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…

Cultivating innovation for the customer's benefit

by Rob Connelly

The key to valuable innovation – and ultimately success is commitment, which begins with asking the right questions.

NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.

Managing Employee Absenteeism by Mobile

Restaurant operators now have the ability to combine a restaurant's scheduling application with text messaging to cover shortfalls in the schedule.

Dunkin’ Donuts franchisee sued for tips policy

May 18, 2011

Scrivanos Group, a North Reading, Mass.-based Dunkin' Donuts franchisee with more than 125 units throughout New England, has been sued by an employee for…