FastCasual.com publishes Restaurant State of the Industry Report 2012: Workforce Management

November 28, 2011

FastCasual.com has published its Restaurant State of the Industry Report 2012: Workforce Management, which provides a comprehensive view of hiring, retention…

Fast Casual Executive Summit: Keys to good hiring

Sales and HR guru Tom Feltenstein addressed the right interview questions to hire the right people in restaurant and other industries.

De-Silo HR: The Next Evolution

by Nate DaPore — President and CEO, PeopleMatter

It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making…

Fast Casual Executive Summit: the iPad as hiring tool

Patrick Renna from fast-casual concept Boloco advocates providing prospective employees with a tablet to fill out a job application. Here's why.

Taco Bell eliminates 100+ jobs

November 21, 2011

Taco Bell, headquartered in Irvine, Calif., has eliminated 105 positions.

The HR Takeaway From The 99%

by Nate DaPore — President and CEO, PeopleMatter

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

Ensuring Regulatory Compliance with a Workforce Management Solution

Investing in a workforce management solution now can help operators avoid costly headaches in the future.

Yogurtland deploys DigitalPersona fingerprint biometrics

October 31, 2011

Yogurtland units across the U.S., Mexico and Guam are deploying DigitalPersona's fingerprint biometrics system, U.are.U Fingerprint Readers, to address Payment…

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your…

The path toward world domination (Part 1)

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

A tip: Hire the right weird person for the job/position you have available and let them be weird.

Dairy Queen franchisee sued for civil rights violation

October 27, 2011

Food Service Holdings Ltd., a Huntington, Texas-based Dairy Queen franchisee, has been accused of violating civil rights in a lawsuit filed by a 17-year-old…

Snagajob is No. 1 'Best Small Company to Work For in America'

October 17, 2011

Snagajob, a provider of workforce solutions for employers, many within the restaurant industry, took the No. 1 position on Entrepreneur.com and the Great Place…

Order hear: Culver's adds more accessible drive-thrus

by Alicia Kelso — Editor, QSRWeb.com

About 60 restaurants are now equipped with a system that makes it easier for the deaf and hearing impaired to order.

Culver's adds OrderAssist for drive-thrus

Some Culver’s franchisees are taking a proactive approach in accommodating their guests with hearing impairments. About 60 operators in the 440-unit chain…

People Report names Best Practices finalists

October 12, 2011

People Report and sister company Black Box Intelligence have announced the finalists for the 2011 Best Practices awards to be presented Nov. 3 at the annual…

Arby's employees awarded back pay

October 11, 2011

More than 700 employees at Arby's restaurants in Arkansas, Illinois, Kansas, Missouri and Oklahoma have been awarded back wages.

More chains leveraging online solutions for HR management

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.

What’s the worst that could happen?

Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.

Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.