Teach employees how to react in dangerous situations

Yasin Sara was robbed at his Y & S Supermarket this past week in Tampa, FLa. Sadly the robbery turned tragic when Sara confronted the gunman and was shot…

White Castle's Autism Speaks campaign nets $1 million

August 24, 2011

White Castle's fundraising campaign for Autism Speaks has raised $1,006,000 in just over 18 months.

Subway hits 35K units, honors speedy Sandwich Artists

August 21, 2011

Subway Restaurants, which became the largest quick-service chain in the world earlier this year, has hit its 35,000th unit milestone.

DigitalPersona's biometrics system

Advances in technology and lower prices have allowed more operators to adopt biometrics as part of their loss prevention plans.

People Report, Black Box Intelligence form foodservice joint venture

August 18, 2011

Black Box Intelligence LLC, Consumer Edge Research LLC, GuestMetrics LLC and People Report have announced the formation of a joint venture that will capture…

Panda Express sued for Civil Rights violations

August 18, 2011

The U.S. Equal Employment Commission has brought a lawsuit against a Panda Express in San Jose, Calif., on behalf of a handful of Latino employees who claimed…

Restaurant Management Recruiters launches mobile app for job seekers

August 16, 2011

Restaurant Management Recruiters (RMR), a specialized recruiting firm created to serve the executive and management recruiting needs of the restaurant…

Drive productivity, compliance and revenue through automation

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

The use of too much paper cuts hiring efficiencies and weighs down your business. In fact, when reviewing the hiring practices of a publically traded…

Subway expands gluten-free test

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain slowly adapting to operational challenges involved in adding gluten-free items.

Employees are only as good as their leaders

Retail Customer Experience Summit panelists discuss how to attract and develop valuable employees.  

QSRs catching on to benefits of biometrics

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is cheaper and easier to use than many think.

Wendy’s headquarters returning home to Central Ohio

August 3, 2011

Dave Thomas' company is coming home. The Wendy's Company announced today that it will return its headquarters to Central Ohio after spending about three years…

EEOC proposal bans employee background checks

The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.

Yum! Brands recognized again for diversity

July 19, 2011

For the seventh consecutive year, Yum! Brands Inc. has been named one of Black Enterprise magazine's "40 Best Companies for Diversity" for its comprehensive…

McDonald’s 2012 Olympic plans include its largest unit in the world

by Alicia Kelso — Editor, QSRWeb.com

Details announced today about chain's new program to encourage children's nutrition and activity.

Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

McDonald’s UK to launch sustainable uniforms

July 10, 2011

McDonald's U.K. has tapped fashion designer Wayne Hemingway to conceive a 100-percent recycled uniform for its 85,000 staff members in time for the 201…

N.M. Sonic settles $2 million sexual harassment suit

July 7, 2011

A Sonic Drive-In in Los Lunas, N.M., will settle a sexual harassment lawsuit for $2 million.

Bojangles’ honors top franchisees

July 6, 2011

During its annual franchise convention last week, Bojangles' held its awards banquet to honor the franchise community and recognize select organizations with…

Dunkin’ Brands franchisee installs security solution

July 5, 2011

Scrivanos Group, a Dunkin' Brands franchisee with more than 120 locations throughout New England, has completed deployment of March Networks' Retail Solution…