Long John Silver's, A&W to stay in Kentucky

December 8, 2011

Long John Silver's and A&W Restaurants will keep their headquarters in Kentucky after being sold by parent company Yum! Brands -- based in Louisville, Ky.

Four Keys to Improving Speed of Service in a Restaurant

POS systems, training, site design and menu mix can all decrease line busting and drive profit.

Quiznos franchisee deploys video interview system

December 4, 2011

Some restaurant franchisees in the Washington, D.C., area have started using a new system that interviews job seekers using recorded videos through the JobOn…

Ohio incentivizes Wendy's to consolidate headquarters

December 1, 2011

The Wendy's Company announced that it will consolidate its World Headquarters in Dublin, Ohio, a suburb of Columbus. As a result, the company will close its…

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

FastCasual.com publishes Restaurant State of the Industry Report 2012: Workforce Management

November 28, 2011

FastCasual.com has published its Restaurant State of the Industry Report 2012: Workforce Management, which provides a comprehensive view of hiring, retention…

Fast Casual Executive Summit: Keys to good hiring

Sales and HR guru Tom Feltenstein addressed the right interview questions to hire the right people in restaurant and other industries.

De-Silo HR: The Next Evolution

by Nate DaPore — President and CEO, PeopleMatter

It is projected that by 2013, 15 percent of business intelligence deployments will combine BI, collaboration and social software into decision-making…

Fast Casual Executive Summit: the iPad as hiring tool

Patrick Renna from fast-casual concept Boloco advocates providing prospective employees with a tablet to fill out a job application. Here's why.

Taco Bell eliminates 100+ jobs

November 21, 2011

Taco Bell, headquartered in Irvine, Calif., has eliminated 105 positions.

The HR Takeaway From The 99%

by Nate DaPore — President and CEO, PeopleMatter

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

Ensuring Regulatory Compliance with a Workforce Management Solution

Investing in a workforce management solution now can help operators avoid costly headaches in the future.

Yogurtland deploys DigitalPersona fingerprint biometrics

October 31, 2011

Yogurtland units across the U.S., Mexico and Guam are deploying DigitalPersona's fingerprint biometrics system, U.are.U Fingerprint Readers, to address Payment…

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your…

The path toward world domination (Part 1)

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

A tip: Hire the right weird person for the job/position you have available and let them be weird.

Dairy Queen franchisee sued for civil rights violation

October 27, 2011

Food Service Holdings Ltd., a Huntington, Texas-based Dairy Queen franchisee, has been accused of violating civil rights in a lawsuit filed by a 17-year-old…

Snagajob is No. 1 'Best Small Company to Work For in America'

October 17, 2011

Snagajob, a provider of workforce solutions for employers, many within the restaurant industry, took the No. 1 position on Entrepreneur.com and the Great Place…

Order hear: Culver's adds more accessible drive-thrus

by Alicia Kelso — Editor, QSRWeb.com

About 60 restaurants are now equipped with a system that makes it easier for the deaf and hearing impaired to order.

Culver's adds OrderAssist for drive-thrus

Some Culver’s franchisees are taking a proactive approach in accommodating their guests with hearing impairments. About 60 operators in the 440-unit chain…