Subway expands gluten-free test

by Alicia Kelso — Editor, QSRWeb.com

Sandwich chain slowly adapting to operational challenges involved in adding gluten-free items.

Employees are only as good as their leaders

Retail Customer Experience Summit panelists discuss how to attract and develop valuable employees.  

QSRs catching on to benefits of biometrics

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is cheaper and easier to use than many think.

Wendy’s headquarters returning home to Central Ohio

August 3, 2011

Dave Thomas' company is coming home. The Wendy's Company announced today that it will return its headquarters to Central Ohio after spending about three years…

EEOC proposal bans employee background checks

The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.

Yum! Brands recognized again for diversity

July 19, 2011

For the seventh consecutive year, Yum! Brands Inc. has been named one of Black Enterprise magazine's "40 Best Companies for Diversity" for its comprehensive…

McDonald’s 2012 Olympic plans include its largest unit in the world

by Alicia Kelso — Editor, QSRWeb.com

Details announced today about chain's new program to encourage children's nutrition and activity.

Is it "what" or "who" you hire?

by Nate DaPore — President and CEO, PeopleMatter

One of the most critical —and sometimes frustrating — challenges managers face today is staffing. In the restaurant industry, being fully staffed with…

McDonald’s UK to launch sustainable uniforms

July 10, 2011

McDonald's U.K. has tapped fashion designer Wayne Hemingway to conceive a 100-percent recycled uniform for its 85,000 staff members in time for the 201…

N.M. Sonic settles $2 million sexual harassment suit

July 7, 2011

A Sonic Drive-In in Los Lunas, N.M., will settle a sexual harassment lawsuit for $2 million.

Bojangles’ honors top franchisees

July 6, 2011

During its annual franchise convention last week, Bojangles' held its awards banquet to honor the franchise community and recognize select organizations with…

Dunkin’ Brands franchisee installs security solution

July 5, 2011

Scrivanos Group, a Dunkin' Brands franchisee with more than 120 locations throughout New England, has completed deployment of March Networks' Retail Solution…

Pizza Executive Summit: Growing your business with the 'Power of One'

Restaurants hoping to succeed in today's economic times must know who they are, what they are and where they are going, according to Kathleen Wood, a…

Grow your pizza business with the Power of One

Consultant Kathleen Wood talks about her session at the 2011 Pizza Executive Summit.

Leverage social media outlets for your new hires

by Nate DaPore — President and CEO, PeopleMatter

How did most of your applicants find you? Did they use a job board or did they walk in and ask one of your team members for an application? More and more…

El Pollo Loco names Top Grill Master

June 28, 2011

After months of regional competitions, El Pollo Loco named German Veletzuy from Sylmar, Calif., as Top Grill Master at its 17th Annual Grill Master Challenge…

KFC creates chief chicken officer position, certification program

June 27, 2011

KFC has named Aaron Person as its first-ever chief chicken officer, a newly created position designed to served as spokesman for the rollout of the chain's new…

Profile: Subway’s original employee now a multi-unit operator

by Alicia Kelso — Editor, QSRWeb.com

Dick Pilchen created the chain's logo and color scheme, as well as many unusual marketing campaigns.

Webinar: Pinpointing the metrics that matter in growing sales

by Alicia Kelso — Editor, QSRWeb.com

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

Culver’s Scholarship Program sets record

June 22, 2011

Culver's VIP Scholarship Program recently awarded 246 scholarships to team members, its largest pool of recipients since the program's inception in 1993.