Competition for talent among hot trends for employers in 2015

by Brenda Rick Smith — Editor, Networld Media Group

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and…

Tillster CEO: Restaurant industry in first phase of mobile payments

by Alicia Kelso — Editor, QSRWeb.com

The technology should have maximum utility for consumers, such as ordering and loyalty; payment alone isn't enough.

How some restaurant operators plan to navigate higher minimum wages

by Alicia Kelso — Editor, QSRWeb.com

Restaurant patrons across age groups and political orientations support increasing the minimum wage and adjusting it annually for inflation.

Order kiosks making a comeback in the restaurant industry

by Nicole Troxell — Associate Editor, Networld Media Group

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

Four reasons digital screens are more than menu boards

by Brenda Rick Smith — Editor, Networld Media Group

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait…

Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

Serving up guest Wi-Fi? It's not as easy as it looks

A franchisee simply plugging in a wireless router with password protection (if that) is a reckless strategy, exposing both customers and store data to the…

Doing digital signage right

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The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when…

Wearable technology brings a new world of opportunity to the restaurant industry

Wearables are combining the computing power of smartphones with the convenience of the accessories we put on every morning.

LevelUp's new StartUp program aimed at limited-service restaurants

by Will Hernandez — Editor, NetWorld Media Group

Consumers don't become comfortable making mobile payments until their third transaction.

Sonic’s new display technology driving average check increases

by Alicia Kelso — Editor, QSRWeb.com

Sonic’s strategy is to focus on specific product categories, grow them and sell them throughout the day.

LevelUp: Consumers increase spending with iBeacon technology

by Will Hernandez — Editor, NetWorld Media Group

Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.

Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

Sonic's plan for differentiation: Chocolate jalapeno shakes and interactive screens

by Alicia Kelso — Editor, QSRWeb.com

The Point of Personalized Service initiative will boost customer experience, drive sales and profitability, CEO says.

'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation Summit

The self-professed "mobile geek" co-founded Vibes before text messaging was even possible in the U.S.

Restaurant CEOs: You must spend more to make more

by Cherryh Cansler — Publisher, FastCasual.com

The first three months in business can determine the next three years of sales; training is critical.

The time to upgrade your POS system is now

by Alicia Kelso — Editor, QSRWeb.com

Systems should have cloud-based reporting, integrated online ordering and mobile integration and PCI compliancy.

Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.