Responsive web design: Restaurants' No. 1 competitive advantage

Visitors want more from your mobile website. More than 50 percent of those surveyed said they feel annoyed when they visit a website that is not mobile…

Digital commerce takes on Super Bowl

While this age of digital commerce shows incredible promise, restaurants must make sure that they are truly going digital in the right way.

Disrupting restaurant operations: Why ShiftNote could explode in 2013

New tech may help restaurant managers communicate better with their staff.

PayPal brings digital wallet to NCR's restaurant merchants

This deal is of particular importance for PayPal because of the scope of NCR's point-of-sale footprint across the restaurant industry.

Experts weigh in on emerging restaurant trends

by Alicia Kelso — Editor, QSRWeb.com

Look for visual marketing plans, mobile engagement and daypart expansion in the New Year.

Top 2012 (non-menu) stories for the QSR segment

by Alicia Kelso — Editor, QSRWeb.com

Intensified competition has been driven by comprehensive rebranding efforts.

Free webinar includes tips on avoiding customer data breaches

by Cherryh Cansler — Publisher, FastCasual.com

The average cost of a data breach for non-PCI compliance is $80,000.

National Restaurant Association predicts 2013 menu trends

by Alicia Kelso — Editor, QSRWeb.com

Locally-sourced meats and produce and children's nutrition continue to be big focuses for restaurants.

How one restaurant brand uses digital menu boards to engage guests

With its new solution, Boloco guests can play games while they wait for their food.

Lower costs lead to more digital menu board deployments

Founders of restaurant chain say it's now hard to justify not deploying the technology.

Commentary: What merchants want from mobile commerce

The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.

4 new technologies now serving restaurants

CEOs tell you why your restaurants need new solutions.

Technology, value emerge as McDonald's priorities in tight market

by Alicia Kelso — Editor, QSRWeb.com

CEO discusses Q3's soft sales and customer service initiatives, including a greater focus on mobile initiatives.

Sonic gets a sales bump from multiple daypart promotions

by Alicia Kelso — Editor, QSRWeb.com

The chain's product pipeline in 2013 will include unique products that will be featured through a national campaign.

Commentary: 5 tips to maximize digital menu board ROI

Operators are moving forward in their use of digital menu boards for the cost savings, greater revenues, reduced perceived wait times, flexibility and…

Chains testing thermal technology to achieve quicker dine-in service

Non-intrusive infrared sensors installed over the waiting line area in the restaurant monitor customers as they wait to order, providing data that identifies…

Dunkin CEO optimistic about mobile initiatives

by Alicia Kelso — Editor, QSRWeb.com

During Wells Fargo Securities Summit, Nigel Travis touts product pipeline, K-cup promotions.

Time for QSRs to adopt an omnichannel customer engagement strategy

by Christopher Hall — writer, self

Today's selling environment calls for an omnichannel strategy that cuts across digital signage to mobile to online media and is consistent with the in-store…

Vending innovations pose threat to QSR segment

by Alicia Kelso — Editor, QSRWeb.com

Tech advances help machines evolve from candy-filled office staples to fresh pizza providers.

5 ways multiple HR systems can hurt your brand

by Valerie Killifer — Editor, FastCasual.com

Webinar spotlights biggest obstacles, solutions to multiple-platform use.