Technology Features

8 tips to increase loyalty program usage

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs work great -- as long as your customers use them. Consider these eight tips to increase the usage of your loyalty program.

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How restaurants can automate successfully

by Bradley Cooper — Editor, Connect Media

A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

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How to transform your food truck with battery systems

by Bradley Cooper — Editor, Connect Media

A webinar by Joule Case examined how food trucks can transform their business by ditching generators and adopting battery systems.

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6 steps to opening a food business

by Mandy Wolf Detwiler — Editor, Connect Media

Opening a food business requires specialized equipment, hiring a staff, securing funding and more. Check out these six steps to opening a QSR.

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7 social media marketing tips for restaurants in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Social media tips for restaurants don't have to be hard. They just take some thought. Consider these seven tips for managing your social media marketing…

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Balancing the human touch with AI — a Q and A with Marbue Brown

by Daniel Brown — Editor, Networld Media Group

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…

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Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond

by Mandy Wolf Detwiler — Editor, Connect Media

Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.

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Long John Silver's releases app, loyalty program for 1st time

by Mandy Wolf Detwiler — Editor, Connect Media

Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…

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How to make data your restaurant superpower

by Bradley Cooper — Editor, Connect Media

How can restaurants utilize all of their data and turn it into their superpower?

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Phygital dining and the rising demand for self-service kiosks

by Sandra Carpenter — Editor, Networld Media Group

The 2024 Phygital Index Report by Tillster unveils rising demand for phygital dining experiences, emphasizing self-service kiosks and consistent ordering…

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How e-tips can increase restaurant profitability

by Bradley Cooper — Editor, Connect Media

It's no secret restaurants are struggling with profitability. Is e-tipping the secret sauce to boost revenue?

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FastCasual producing restaurant catering workshop with Erle Dardick’s OPGA

by Cherryh Cansler — Publisher, FastCasual.com

The Restaurant Catering Workshop will provide a blueprint for restaurant operators focused on catapulting catering sales.

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TikTok a powerful call-to-action tool for restaurant operators

by Mandy Wolf Detwiler — Editor, Connect Media

Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.

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Self-order kiosks keep Brooklyn 'video game restaurant' in the black

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks have helped allow Action Burger to expand as video game restaurant. Customers pay with credit or cash at three self-serve kiosks.

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Experts make predictions for restaurant operations in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant brands and industry experts weigh in on trends expected for the new year.

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QSRweb’s most-clicked feature stories in 2023

by Mandy Wolf Detwiler — Editor, Connect Media

These are the most-clicked feature stories for 2023.

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Assessing restaurant tech stack saves money, reduces management tasks

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…

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Burger King’s self service play in airports: An inside look

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Steven MacArthur-Brooks of Burger King will interview HMSHost's Neil Thompson during a keynote presentation at the Self-Service Innovation Summit on Dec. 5 in…

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