McDonald's looking to create Starbucks experience with kiosks, digital menu boards

January 10, 2017

McDonald's is looking to upgrade its McCafe espresso machines with the McBarista. This upgrade will feature $12,000 espresso machines, sweets, seasonal coffee…

Fishbowl links with Android Pay for easy loyalty and coupon redemption

January 10, 2017

Fishbowl, a customer engagement platform provider for the restaurant industry, has announced an integration with Android Pay to provide easy loyalty, coupon…

Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

KFC China develops customer facial recognition technology to suggest menu items

December 28, 2016

KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…

5 ways restaurants can turn tech into success strategy

Restaurant chains often struggle with the technology decision-making process, but experience is clear on what works and what does not. Following are five best…

MicroSale releases $49-a-month POS system

December 14, 2016

A cheap, tablet-based POS system for small restaurants is now available from MicroSale POS Systems, according to a press release. It comes with an…

KFC UK hacked, alerts 1.2 million customers to change passwords

December 14, 2016

KFC in the United Kingdom has confirmed that its loyalty program there has been hacked, which involves about 1.2 million members. In an email to those…

Johnny Rockets tests self-order kiosks in moving to a QSR format

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…

Does Domino's offer a better mobile experience than Starbucks?

December 7, 2016

While Starbucks is usually top of mind when it comes to a best-in-class mobile experience, it came in second place to Domino's this year, according to DMI…

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

December 6, 2016

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…

Villa taps Lauren Liuzzi for digital marketing position

November 29, 2016

Lauren Liuzzi will be Villa Restaurant Group's new communications and digitial marketing strategy manager, according to a press release.  

Fast Casual Summit: 5 lessons learned from m-commerce innovators

by S.A. Whitehead — Food Editor, Net World Media Group

Why restaurants must "adapt to mobile commerce or die."

3 steps to choose the right technology

We all know that the amount of investment capital flowing into the food tech space has led to a virtual saturation of new restaurant technology in everything…

Bridg releases enhanced CRM

November 22, 2016

Bridg announced a new customer relationship management solution, which combines disparate customer data silos, according to a release. Bridg Enhanced CRM…

Mobile payments + loyalty programs = a millennial magnet

Entice and capture millennials and you simultaneously attract the larger overall audience. That's why restaurants need mobile payments and loyalty programs now.

Dunkin' Donuts one-week promo perks up customers

November 14, 2016

This week is Perks Week at Dunkin' Donuts. The first-time promotion rewards DD Perks members for their loyalty with special deals every day, according to a…

New partnership gives restaurants traceability tool to ensure regulatory compliance

November 11, 2016

FoodLogiQ and WQS Food Verification are partnering to pair auditing with cloud-based supplier management and traceability in a single platform to help…

Whataburger launches app that rewards

November 2, 2016

Whataburger has launched a new free mobile app yesterday designed to provide customers added benefits each time they order from the chain, according to a news…

Toast POS introduces inventory solution

November 1, 2016

Toast Restaurant POS has released Inventory, a platform that manages inventory and automatically generates a variance report for restaurateurs.