Telpo to deploy self-order kiosks at China Burger Kings

August 31, 2023

Telpo, a China-based self-service kiosk manufacturer, has teamed with AiPay to deploy self-ordering kiosks at Burger King restaurants in China, according to a…

Máka Mia Pizza robotic vending pizza concept to enter US

August 29, 2023

Máka Mia Pizza has introduced its Mia V4.5 Robotic Pizza Shop to the U.S. market. The robotic oven bakes pizza in a vending machine-style unit in three minutes…

ConverseNow intros AI ordering

August 29, 2023

ConverseNow, an AI technology platform for restaurants, has released its latest virtual ordering assistant, powered by OpenAI's ChatGPT and Google's Bard. With…

SoundHound, ChowNow answering the (restaurant) call

August 29, 2023

SoundHound AI, a provider of voice artificial intelligence, is joining forces with ChowNow, an online ordering and marketing platform, to allow restaurants to…

DoorDash introduces AI, agent-powered voice-ordering solution

August 28, 2023

DoorDash has launched voice-ordering capabilities incorporating AI, building on its model leveraging agents to support restaurant operations. The…

Fast casual execs talk deploying AI when budgets are tight

August 23, 2023

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial…

Checkers & Rally's roll out Spanish drive-thru voice ordering

August 18, 2023

Checkers & Rally's Drive-in Restaurants have added Spanish drive-thru voice ordering with the help of Hi Auto, a voice AI ordering technology company…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff

August 15, 2023

SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Taco Bell lays out growth plan

August 10, 2023

Taco Bell has laid out a growth plan for the second half of the year. The QSR brand says it's on track to operate 10,000 U.S.-based restaurants in the coming…

SoundHound, White Castle expands drive-thru AI partnership

August 2, 2023

SoundHound, a tech firm with specializations in AI and voice-recognition technology solutions, has announced it is expanding its drive-thru ordering…

Chick-fil-A taps Ditto for POS system

August 1, 2023

Chick-fil-A has partnered with software company Ditto to modernize its POS system in its U.S.-based restaurants, according to a press release.

Jet's Pizza fulfills 5M orders with Hunger Rush OrderAI Text and Talk

July 25, 2023

Jet's Pizza has fulfilled 5 million orders via HungerRush's OrderAI Text and Talk, according to a press release.

How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

Signature Systems releases PDQ 3rd party fulfillment solution

July 18, 2023

Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.

Palmer Digital Group announces audio enclosure option for digital menu boards

July 12, 2023

Digital signage supplier and installer Palmer Digital Group is rolling out audio enclosure options for its digital menu board offerings, according to a press…

Ovation launches call-to-text feature

July 12, 2023

Ovation, a real-time guest feedback platform for restaurants, has released an automated call-answering feature, Call-to-Text, allowing restaurants to…

Reno Taco Bell reopens with modern design, latest tech

July 7, 2023

Taco Bell franchisee Diversified Restaurant Group, which has 300 units, is reopening a Taco Bell in Reno, Nevada, after a remodel to upgrade its design. A…

Yum Brands taps Treasure Data to drive personalized interactions

July 7, 2023

Yum Brands Inc. is deploying Treasure Data's Customer Data Platform to drive more personalized digital interactions, as well as spur customer acquisition…