TripAdvisor launches restaurant platform

January 18, 2017

TripAdvisor has added a feature — TripAdvisor Premium for Restaurants — designed to help restaurants attract, engage and influence customers, according to a…

Order-taking goes virtual?

January 17, 2017

Call centers are a thing of the past at Restaurant Revolution Technologies, a San Diego provider of order management, call center and technology solutions for…

Court action goes forward against Pizza Hut, Papa John's, Starbucks, Domino's

January 13, 2017

Some very big names — including Pizza Hut, Papa John's, Starbucks and Domino's — got some very bad news this morning when news broke that a stay granted three…

McDonald's looking to create Starbucks experience with kiosks, digital menu boards

January 10, 2017

McDonald's is looking to upgrade its McCafe espresso machines with the McBarista. This upgrade will feature $12,000 espresso machines, sweets, seasonal coffee…

Fishbowl links with Android Pay for easy loyalty and coupon redemption

January 10, 2017

Fishbowl, a customer engagement platform provider for the restaurant industry, has announced an integration with Android Pay to provide easy loyalty, coupon…

Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

KFC China develops customer facial recognition technology to suggest menu items

December 28, 2016

KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…

MicroSale releases $49-a-month POS system

December 14, 2016

A cheap, tablet-based POS system for small restaurants is now available from MicroSale POS Systems, according to a press release. It comes with an…

KFC UK hacked, alerts 1.2 million customers to change passwords

December 14, 2016

KFC in the United Kingdom has confirmed that its loyalty program there has been hacked, which involves about 1.2 million members. In an email to those…

Does Domino's offer a better mobile experience than Starbucks?

December 7, 2016

While Starbucks is usually top of mind when it comes to a best-in-class mobile experience, it came in second place to Domino's this year, according to DMI…

Fishbowl, Olo integrating to allow operators to leverage online ordering data for better customer engagement

December 6, 2016

Fishbowl and Olo are integrating their platforms to allow restaurant operators to leverage online ordering data as a source for identifying customers and…

Villa taps Lauren Liuzzi for digital marketing position

November 29, 2016

Lauren Liuzzi will be Villa Restaurant Group's new communications and digitial marketing strategy manager, according to a press release.  

Bridg releases enhanced CRM

November 22, 2016

Bridg announced a new customer relationship management solution, which combines disparate customer data silos, according to a release. Bridg Enhanced CRM…

Dunkin' Donuts one-week promo perks up customers

November 14, 2016

This week is Perks Week at Dunkin' Donuts. The first-time promotion rewards DD Perks members for their loyalty with special deals every day, according to a…

New partnership gives restaurants traceability tool to ensure regulatory compliance

November 11, 2016

FoodLogiQ and WQS Food Verification are partnering to pair auditing with cloud-based supplier management and traceability in a single platform to help…

Whataburger launches app that rewards

November 2, 2016

Whataburger has launched a new free mobile app yesterday designed to provide customers added benefits each time they order from the chain, according to a news…

Toast POS introduces inventory solution

November 1, 2016

Toast Restaurant POS has released Inventory, a platform that manages inventory and automatically generates a variance report for restaurateurs.

Dunkin' makes app more social

October 28, 2016

Dunkin’ Donuts has added features to its app that allow users to gift and pay for menu items on their mobile phones, according to a news release.

Virtual reality tool helping restaurants develop digital content

October 27, 2016

Coates Group, a provider of kiosks, digital merchandising software and digital drive-thrus, has introduced a virtual reality tool to allow brands to physically…

Webinar: Testing digital signage systems for maximum results

by S.A. Whitehead — Food Editor, Net World Media Group

October 27, 2016

Few restaurateurs have spare cash to risk installing digital signage without taking some time to test the technology in its various forms, locations and uses…