Technology News
Wendy's partners with Google Cloud
October 12, 2021
Wendy's and Google Cloud are partnering to enhance Wendy's restaurant experience and unlock new customer, restaurant, and employee experiences through…
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Dunkin' debuts macchiato, interactive gameplay
October 12, 2021
Dunkin' has launched its latest offering, the Peanut Butter Cup Macchiato. The drink combines the flavoring of a peanut butter cup with Dunkin's signature…
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McDonald's China to give away 188 NFTs on 31st anniversary
October 11, 2021
McDonald's China is giving away its first NFT (non-fungible token) "Big Mac Rubik's Cube" to celebrate its 31st anniversary of entering the Chinese mainland…
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Touchless vending and coffee service machines: Success beyond COVID?
September 29, 2021
The customer demand for contactless interaction continues to expand due to the coronavirus pandemic. Thankfully, a number of self-service equipment…
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ShiftPixy, Quelliv create laser for restaurants to fight COVID
September 28, 2021
ShiftPixy, Inc., a national staffing enterprise that designs, manages, and sells access to a disruptive platform, has signed an agreement with Quelliv, Inc.…
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Jimmy John's franchisee partners with DailyPay to provide on-demand payments for employees
September 27, 2021
Kensington Hill Capital LLC., a Jimmy John's franchisee, has partnered with DailyPay to offer on-demand pay to employees. With DailyPay's solution, Jimmy…
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McDonald’s to add assistive technology for blind customers to all US company-owned stores
September 20, 2021
McDonald's will add assistive technology for blind customers at all company-owned restaurants in the U.S. by the end of this year, according to a report in The…
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Peerless upgrades outdoor digital menu boards
September 20, 2021
Peerless-AV, a designer and manufacturer of AV solutions and accessories, has launched an upgrade of its outdoor digital menu boards, designed to support…
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On top of change? Don’t miss ‘New Self-Service Technologies for a Changing World’
September 17, 2021
Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers.
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Del Taco launches rewards app
September 16, 2021
Del Taco Restaurants, Inc. has introduced a loyalty app, Del Yeah! Rewards in partnership with Cheetah Digital.
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Tattle announces integration with Thanx
September 14, 2021
Tattle, an innovator in the customer experience improvement category, has announced its integration with Thanx, a guest engagement and retention platform…
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SpotOn acquires Appetize
September 13, 2021
SpotOn, a software and payments company, has announced the acquisition of Appetize, an enterprise commerce platform for food, beverage and retail.
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ZetaDisplay, KFC roll out digital displays in Belgium, Netherlands
September 3, 2021
ZetaDisplay has entered into a partnership with KFC Netherlands and Belgium, omnichannel CRM, and order management platform Boostr Agency to deliver digital…
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Apex teams with Welbilt on automated pickup foodservice solutions
September 1, 2021
Apex Order Pickup Solutions, a provider of self-serve automated pickup solutions for foodservice, retail and B2B e-commerce, and Welbilt Inc., a provider of…
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Krystal Restaurants teams with SiteZeus to drive strategic market planning
September 1, 2021
In line with its growth plan, Krystal Restaurants LLC will leverage SiteZeus' A.I.-powered location intelligence platform to better understand its customers…
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Sunday intros mobile payments in US restaurants market
August 27, 2021
Sunday, a mobile payments solution provider for restaurants, has introduced its service in the U.S. market. More than 110 restaurants have integrated the…
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NCR acquires Foremost Business Systems
August 24, 2021
NCR Corporation has announced the acquisition of Foremost Business Systems, a point-of-sale (POS) and restaurant solutions provider in Minneapolis, according…
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Oracle intros POS for Burger King, Church's Texas Chicken franchisees
August 18, 2021
Oracle has provided its Micros Simphony Point-of-Sale solution for Corporativo GES, an operator of 30 Burger King and Church's Texas Chicken franchises in…
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SpotOn adds vaccination status feature
August 18, 2021
Restaurant reservation provider SpotOn has added a vaccination status feature to its SpotOn Reserve system in response to increasing mandates that customers be…
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How to build, analyze and transform post-pandemic customer experiences
August 17, 2021
Customer expectations have evolved more in the past 18 months than in the past 10 years, thanks to technology changes and the coronavirus pandemic.
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