Technology News
Gimbal enhances curbside-efficiency platform for restaurants, retailers
October 12, 2020
Gimbal has launched On-the-Way SDK, a real-time solution connecting mobile orders with in-store, curbside and drive-thru pickup options.
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Del Taco names former hotel exec to top marketing tech job
September 23, 2020
Del Taco has named Erin Levzow, former Marcus Hotel & Resorts marketing VP, as its vice president of marketing technology. The brand said in a news release…
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SpotOn Transact secures $60M in funding
September 23, 2020
SpotOn Transact, Inc. a software and payments company, has secured $60 million in Series C funding. The round was led by DST Gobal, an investment firm, with…
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ICX Association names Elevate Award winners
September 22, 2020
The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.
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Protective Enclosures Company offers restaurants discounts on menu board enclosures
September 11, 2020
Protective Enclosures Company has announced a 25% discount off indoor or outdoor digital signage enclosures for restaurants, according to a press release.
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White Castle launches 1st systemwide loyalty program
September 10, 2020
White Castle has launched its first systemwide loyalty program — The Craver Nation. It provides discounts and special offers to customers based on their…
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ICX Summit postponed till June 2021
September 2, 2020
The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…
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White Castle testing Mastercard AI-powered drive-thru platform
September 1, 2020
White Castle has partnered with Mastercard to launch an artificial intelligence solution that promises to take physical touch out of the drive-thru lanes.
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Taco Bell going all in on drive-thru
August 20, 2020
Taco Bell is throwing the whole burrito in on the bet that American diners won't be dining in any time soon, which is why it's creating a new operations model…
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Krispy Kreme vending machine to serve doughnuts
August 19, 2020
Krispy Kreme will introduce a doughnut vending machine at a shop adjacent to Krispy Kreme's Global Project & Innovation Center in Charlotte, North…
read nowPopID intros pay-by-face solution
August 14, 2020
PopID, a Cali Group company, has launched its PopPay face-pay service, which lets users pay with their faces at facial recognition devices. Customers can link…
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CafeX closes robotic coffee bars
August 13, 2020
CafeX, a robotic coffee bar that can serve more than 10 orders simultaneously within minutes, has shut down its San Francisco and San Jose airport operations…
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Jack in the Box's Amazon Web Services conversion yields big benefits
August 12, 2020
Jack in the Box has opted to run its entire chain infrastructure on Amazon Web ServiceI Inc., as part of the chain's efforts to offer cloud-based experiences…
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Mad Mobile acquires Sysco's restaurant technology company CAKE
August 10, 2020
Mad Mobile Inc., a mobile platform for restaurants and retailers, has signed an agreement to acquire CAKE, a restaurant technology company based in Silicon…
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Automated drink dispenser maker Botrista raises $4M+
August 7, 2020
Botrista Technology, a startup based in Silicon Valley that provides an automated cloud-connected drink dispenser called DrinkBot, raised $4 million in seed…
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TouchBistro acquires loyalty and marketing solutions provider TableUp
August 6, 2020
TouchBistro, a foodservice point-of-sale solutions provider, has acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the…
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Grubbrr teams with BlueStar to meet commerce automation demand post COVID-19
August 5, 2020
Grubbrr, a commerce automation company, has teamed with with BlueStar, a global distributor of solution-based technologies, to help meet the demand for…
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Auntie Anne's uses auto-ordering recliner to launch mobile-ordering app
August 4, 2020
Auntie Anne's is making it just way too easy for consumers to smother themselves in warm pretzels with its so-called Recline-to-Dine Chair, which it is using…
read nowOnosys, ItsaCheckmate join to create restaurant-ordering solutions
August 3, 2020
Onosys, a platform for restaurant digital ordering, and ItsaCheckmate, a provider of end-to-end integrations between POS systems, third-party delivery and…
read nowNCR launches contactless ordering for restaurants
August 3, 2020
NCR Corp. has launched NCR Aloha, a contactless ordering and payment solution for dine-in restaurants. With this solution, guests can scan a QR code a table to…
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