Researcher: Loyalty platforms a must for millennials

by Cherryh Cansler — Publisher, FastCasual.com

Though monetary value is crucial, millennials can incentivized to maintain loyalty participation through other means.

Dunkin' CEO calls Q4 sales 'disappointing'

February 4, 2016

Dunkin' Brands Group Inc, the parent company of Dunkin' Donuts and Baskin-Robbins, said comparable same-store sales declined 0.8 percent for Q4.

What is your restaurant's carbon footprint?

Countries and companies across the globe are making climate change high on their agenda.

Report: Alcoholic beverage preferences changing on menus

February 4, 2016

Food industry researcher Datassential has released its MenuTrends Keynote report on menu and consumer preferences for beer, wine, spirits and cocktails.

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for…

Video: Smashburger founder discusses why old brands are struggling

Fast casual is pervasive, persistent and is starting to cover all categories, said Smashburger Founder Tom Ryan.

Merchants shift priorities to better serve today's consumers

by Will Hernandez — Editor, NetWorld Media Group

At the National Retail Federation Big Show, London-based multinational retailer Marks and Spencer described how it created a new loyalty program.

Win millennials with QSR kiosks

by Frank Olea

It is no secret that millennials prefer customization and digital experiences. Quick serve restaurant kiosks can deliver these two elements and can help you…

Will restaurants work to meet new dietary guidelines?

by Travis Wagoner — Editor, Networld Media Group

There's a new food sheriff in town in the form of the federal government's new dietary guidelines, but many restaurants aren't going to find it difficult to…

Report: coupons primary reason consumers engage with brands on mobile

January 22, 2016

Vibes, a mobile marketing firm, has released its 2016 Mobile Consumer Report, which examines consumer perceptions and opinions about mobile marketing and…

Technomic announces 2016 Consumers' Choice Awards for chain restaurants

January 15, 2016

Technomic has announced its 2016 Consumers' Choice Awards for chain restaurants. Technomic asked consumers to rate more than 120 leading U.S. restaurant chains…

2015's best perceived QSR rankings released

January 14, 2016

Consumer perception research firm YouGov BrandIndex released its annual rankings for the best perceived QSR dining chains in the country.

Breakfast will further proliferate to new dayparts

January 13, 2016

Technomic announced that despite the fact that breakfast continues to be the most skipped meal of the day, it has been a bright spot in the industry in recent…

Chick-fil-A social media ranks No. 1, ahead of Amazon, Netflix

January 12, 2016

Chick-fil-A is the No. 1 top favorite American brand on all major social media platforms: Facebook, Twitter and Instagram.

Loyalty applications and payments: Are consumers ready?

Loyalty applications are more popular than ever and as we shift to mobile payments there is a new opportunity to integrate rewards and payments.

10 fresh restaurant marketing ideas for 2016

Today there are marketing techniques that won't break the bank and will help you save time. Use these restaurant marketing ideas to take your business to the…

9 must-know menu trends of 2016

From consumers eating in food halls to ordering on-demand delivery services and burnt food, 2016 will feature a few unusual food trends.

Egg supply rebounding?

January 5, 2016

With supply returning to more normal levels, prices are expected to drop in Q1.

Now trending: Restaurants will continue to make 'cage-free egg' pledges in 2016

Restaurants serving cage-free eggs turned out to be one of this year’s top trends, and it will also be a popular move in the coming year.

New McDonald's digital menu boards making recommendations based on weather

December 31, 2015

McDonald's is deploying digital signage menu boards that will recommend certain menu options based on the weather at locations across the country.