Carl's Jr. CEO's comments on automated restaurants cause controversy

April 1, 2016

Recently Carl Jr. CEO Andy Puzder said he saw fully automated restaurants as a solution to rising minimum wages. Several Twitter users voiced criticism on the…

The latest and greatest in mobile marketing

by Chris Allen

When the first mobile ad was launched in 1997, who would have guessed that nearly 20 years later, mobile ad spending would be forecasted to surpass desktop ad…

Global QSR market expected to surpass $141B in revenue by 2019

March 28, 2016

According to the latest market research report by Technavio, the global quick service restaurants market is expected to surpass $141 billion in revenue by 2019

Why are smaller chains leading the way on digital menu boards?

by Scott Sharon — CEO, START

Usually the smaller chains and new concepts follow what the major chains do, but that's not the case with digital menu boards. Why do large chains have more…

The latest in menu labeling

by Betsy Craig — CEO and Founder, MenuTrinfo

Just when it looks like menu labeling is settled and ready to go into effect, there is a new bill, movement, sneeze or other change from one end of this…

How to improve restaurant employee productivity: Part 3

To control labor costs, you need to look at several different metrics individually and collectively to get the most accurate picture and to make effective…

New study reveals America's favorite restaurants

March 24, 2016

A new large-scale consumer study conducted by Market Force Information reveals America's favorite quick service restaurants chains in four popular food…

Cinnabon celebrates successful year in franchise sales

March 22, 2016

Cinnabon had a banner year in terms of sales and growth, as the brand celebrates 30+ years since its first bakery opening.

Strategic employee scheduling boosts consumer experience, bottom line

by Fast Casual

It may not sound as sexy as emerging technologies like mobile pay or cutting-edge digital signage, but workforce scheduling delivers just as much value.

Restaurant sales growth weak despite February improvement

March 14, 2016

Chain restaurants posted positive same-store sales growth of 0.4 percent in February after a slow January.

ADP report reveals franchise job growth in February

March 11, 2016

Franchise sector 2016 job growth in the U.S. was up by 18,500 in February, according to the latest ADP National Franchise Report.

Beverage trends: Are you ahead of your competition?

by Travis Wagoner — Editor, Networld Media Group

There's a larger world to explore than sodas and sweet and unsweet iced tea.

4 ways to control your food costs in 2016

by John Krebs — President, Axis Purchasing

Commodity prices have temporarily fallen and taken some pressure off food cost. Now is the time for strategic buyers to align with manufacturers, distributors…

Restaurant units decline in Chicago, New York; increase in Los Angeles, Dallas, Houston

February 29, 2016

The total U.S. restaurant count decreased slightly (-.6 percent) from a year ago to 629,488 units, according to a count of U.S. commercial restaurant locations…

Now trending: 10 ways the smoothie is evolving in 2016

by Cherryh Cansler — Editor, FastCasual.com

The smoothie has evolved — again.

McDonald's: Survey revealing pessimistic attitudes of franchisees is outdated

February 19, 2016

An internal annual survey of McDonald's franchisees taken in October revealed that only 14 percent of U.S. franchisees agreed or strongly agreed that the…

Fast Casual State of the Industry available for download

February 17, 2016

The report reveals operators' biggest concerns and provides insight on trends they're embracing and how they are spending their money.

Are McDonald's kiosks the ideal solution?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Since the launch of McDonald's kiosks, the QSR business has been enthusiastic about the possibilities of indoor kiosks. But every opportunity presents its own…

Dunkin' Donuts named top brand in coffee customer loyalty

February 17, 2016

The 2016 Brand Keys Customer Loyalty Index has recognized Dunkin' Donuts as a top brand for consumer engagement in the out-of-home coffee category.

Take the Beverage Trends survey and you may win a $100 Amazon card

February 11, 2016

Calling all restaurateurs: Take our survey and be entered to win a $100 Amazon gift card. QSRweb is preparing a report about beverage trends for 2016 and we…