McDonald’s commits to further health and wellness strategies

September 22, 2014

In a letter to World Health Organization Director-General Dr. Margaret Chan, CEOs of food and non-alcoholic beverage companies and members of the International…

New England Food Show's partnership with the NRA to begin in 2016

September 22, 2014

Beginning in 2016, the Massachusetts Restaurant Association's newly announced partnership with the National Restaurant Association for the New England Food…

Online ordering provides the holy grail of customer-level data

by Noah Glass — CEO, Olo

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which…

Dunkin’ Brands sees potential for nearly 20K domestic units

by Alicia Kelso — Editor, QSRWeb.com

During the company's investor day this week, CEO Nigel Travis said that being a global company is more difficult than ever because of social media.

More consumers seeking out restaurants for beverage offerings

September 16, 2014

Specialty beverages – from coffees to teas to craft beers – have been on an upswing in the restaurant industry for the past few years and more consumers are…

Infographic: Digital Signage: Drive-thru Technology for the Next Generation

This infographic explains why going digital is good for customers and great for restaurants.

Presented by QSRweb.com

Menu trends: Consumers demanding ‘foods with benefits’

by Alicia Kelso — Editor, QSRWeb.com

A menu analyst says the most creative foodservice in the world is being done on college campuses, and that idea generation should start there.

Fro-yo, burgers, pizza concepts' growth indicate high demand

September 12, 2014

According to Inc. Magazine's annual list of privately-held companies, fast casuals are still setting the pace for the restaurant industry.

Gallup: Americans love restaurants

September 11, 2014

The restaurant industry is regarded as the top business sector in America according to results of the annual Gallup Work and Education poll.

Hospitality sector lists 500K-plus job openings for seventh consecutive month

September 11, 2014

Job openings in the hospitality sector topped 500,000 (583,000 job openings) for the seventh consecutive month in July, the first such occurrence since before…

Fast casual restaurants claim greater share among Canadian limited-service chains

September 10, 2014

Fast casual sales growth outpaced outpaced QSR growth in a recent survey of the top 200 Canadian limited-service restaurants conducted by Technomic.

UK customers prefer quick-service to full-service restaurants

September 10, 2014

UK customers' satisfaction with restaurants has declined this year according to new research from the National Customer Satisfaction Index. The NCSI-UK shows…

Burger King experiencing tax inversion backlash

September 10, 2014

New data from YouGov BrandIndex shows that Burger King is experiencing a major backlash from its $11M acquisition of Canadian-based Tim Hortons, announced Aug.

Webinar will explore why millennials are dining out less

September 10, 2014

Dan Santy, president of Santy Integrated, and Adam Pierno, director of Brand Strategy and Planning, will share their insights into how millennials decide what…

How to survive the protein craze

Cutting costs by creating limited time offers or new menu items that scale down the serving of animal protein could be interesting to test with consumers.

Millennials willing to pay more for better, more customizable food

September 9, 2014

The younger generation considers QSRs to be 'dollar food.'

Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Independent restaurants experience slowed traffic

September 2, 2014

The strength and marketing clout of major and small restaurant chains kept total restaurant industry traffic flat instead of declining in the April/May/June…

QSR employees plan 150-city strike this week

September 2, 2014

Quick-service employees in more than 150 cities are planning on walking off their jobs this Thursday as part of their ongoing protest for a $15-an-hour minimum…

Restaurant Performance Index declines in July

August 29, 2014

The National Restaurant Association's Restaurant Performance Index (RPI) registered a modest decline in July.