Essential Tools for Staff Engagement and Retention in Retail in 2022

Teams are under a huge amount of pressure. Staff engagement and retention seem like they've never been harder — or more important to prioritize. Sure, there…

Consumers plan to eat healthier in 2022

January 6, 2022

Forty-six percent of consumers want to eat healthier in 2022, making it the most highly-ranked lifestyle change, followed by working out more often and…

Survey: Pandemic permanently altered consumer-restaurant relationship

January 6, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology — such as POS digital signage — and real…

2021 Has Been Koala’s Best Year in Platform History, Brand Highlights Company’s Growth

Industry leading platform supports restaurant industry growth through the pandemic era

What wowed QSRweb readers in 2021

by Mandy Wolf Detwiler — Editor, Networld Media Group

From legal issues at some of the industry’s biggest names to freebies and viral videos, here’s what was most read on QSRweb this year.

Technology at the forefront for restaurants in 2022

by Mandy Wolf Detwiler — Editor, Networld Media Group

The restaurant industry is staring down challenges like never before, but technology is paving the way to a smoother 2022.

Breakfast, lunch sales rebounding

December 23, 2021

The breakfast daypart is rebounding, according to a report from The NPD Group.

Industry experts weigh in on 2022 trends

by Mandy Wolf Detwiler — Editor, Networld Media Group

The restaurant industry is facing challenges like never before. Industry experts weigh in on what 2022 holds in part one of our two-part look at future trends.

Consumers a bit more impatient at drive-thrus, carryout

December 20, 2021

Consumers are becoming more impatient when waiting for their food at drive-thrus and pick-up windows thanks in part to technology in restaurants, according to…

Americans won't return to pre-pandemic dining habits

December 9, 2021

Almost two-thirds (64%) of consumers do not plan to return to their pre-pandemic habits of dining in restaurants within the next six months, according to a…

Black Friday restaurant gift-card sales increase

December 1, 2021

Restaurant gift card sales were up on Black Friday compared to 2020, but still off their 2019 highs, according to a press release by Patronix Systems Inc.

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

How to retain restaurant staff during a hiring crisis

As an employer, being perfectly staffed to meet demand is one of your top priorities. Continue reading for six ways to retain your staff during a hiring crisis.

More than half of consumers order directly from restaurants

November 15, 2021

More than half, 58%, of U.S. consumers are skipping aggregators when ordering from restaurants.

NRA expects health, sustainability on menus in 2022

November 10, 2021

Restaurant customers can expect to see health taking center stage on menus and sustainability continue to be a priority in 2022.

Dine-in traffic remains headwind for U.S. restaurant industry recovery

November 5, 2021

The U.S. restaurant industry continues to recover from last year's steep declines, although not yet back to pre-pandemic levels.

What Today’s Pandemic Trends Mean For The Future Of Multi-Unit Restaurants –– And Beyond

Many of today's rapidly accelerating industry trends were already gathering steam before the pandemic hit. What changes are here to stay, and how do restaurant…

80% of industry professionals lack practical business knowledge

November 4, 2021

Nearly 80% of restaurateurs acknowledge they lack practical business knowledge.

QSR brand ad spend jumps in 2021

October 27, 2021

QSR brands are spending an estimated $1.8 billion on national television advertisements, an 18% increase over 2020, according to a iSpot.tv report.

Patrons who opt-in to text marketing spend more

October 22, 2021

Text message marketing subscribers visit restaurants 44% more frequently than non-subscribers, and once a consumer joins a restaurant's text messaging program…