Employees are only as good as their leaders

Retail Customer Experience Summit panelists discuss how to attract and develop valuable employees.  

Iconic Order-Matic enters the digital menu board era

by Christopher Hall

Order-Matic, in business for 55 years, is now moving to provide digital signage menu boards in partnership with Popstar Networks.

QSRs catching on to benefits of biometrics

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is cheaper and easier to use than many think.

Adding a mobile platform 101

Developers of mobile sites and apps discuss how to best offer the services.

Subway ready for mobile payments test

by Alicia Kelso — Editor, QSRWeb.com

? Partnership with Velti makes Subway one of the first global franchise organizations to consolidate on a single mobile platform.

Commentary: Focus on profit generation rather than revenues

Driving competitors out of the market using low prices doesn't always work.

Foodservice social media conference FSMU runs Early Bird Special

by Valerie Killifer — senior editor, NetWorld Alliance

The Foodservice Social Media Universe, set for Sept. 18-20 in San Francisco, is offering $100 off the registration rate of $695 for people who register by Aug.

Dunkin’ Brands reports Q2 earnings; launches K-cups

by Alicia Kelso — Editor, QSRWeb.com

Dunkin' Donuts' beats coffee rival Starbucks in nationwide rollout of K-Cups.

Will restaurants add Google+ to crowded social media plates?

by Alicia Kelso — Editor, QSRWeb.com

The fastest growing social media network ever is currently in beta phase for businesses.

Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

EEOC proposal bans employee background checks

The EEOC is proposing a ban on employers conducting criminal background checks on job applicants and current employees.

McDonald's Happy Meals slim down

by Alicia Kelso — Editor, QSRWeb.com

Changes reduce calorie count by 20 percent.

Righting the ship: With Captain D’s new leadership team in place, focus shifts

by Alicia Kelso — Editor, QSRWeb.com

CEO Phil Greifeld discusses plans for new equipment, products, branding and design.

Investors are lovin’ it: McDonald’s Q2 net income up 15%

by Alicia Kelso — Editor, QSRWeb.com

Europe, McCafe offerings boost company's results.

New concept matches franchisees to lenders

by Alicia Kelso — Editor, QSRWeb.com

Boefly has attracted many big-name chains as they seek various funding options for growth.

McDonald’s 2012 Olympic plans include its largest unit in the world

by Alicia Kelso — Editor, QSRWeb.com

Details announced today about chain's new program to encourage children's nutrition and activity.

Is online ordering a good fit for QSR?

by Alicia Kelso — Editor, QSRWeb.com

The technology is working in the pizza space, but would it work for a Quarter Pounder?

Hello Kitty gets a taste of Yogurtland

by Alicia Kelso — Editor, QSRWeb.com

Brands' similar demographics and business philosophies inspire partnership.

NRA, Healthy Dining launch healthy menu initiative for kids

by Alicia Kelso — Editor, QSRWeb.com

Nineteen restaurant chains sign up as inaugural participants.

QSR displays: Why professional-grade smokes consumer TVs

A display expert explains why it's a mistake to ask consumer-grade TVs to do a pro's job.