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Features

Grandy's heats up its menu, sales

The homestyle chicken chain's venture into spicy menu items helps boost comps and kicks off its first round of limited-time offerings.

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Captain D's: Achieving relevance

New value messaging, updated menu and emphasis on guest service come together to reinvigorate the brand.

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Gold Star branding campaign hits its mark

Small, regional chain finds new media effort affordable and effective.

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From military service to quick-service

Franchise incentives and SBA loan programs help veterans find funding or other assistance.

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Popeyes finds practice makes perfect

The brands' New Orleans stores spend months preparing for Mardi Gras sales.

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Jack in the Box kicks off more reimaging efforts

Rebranding includes new logo, reimaged stores and Web site redesign.

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Sandwich doing well against gloomy backdrop

Segment's value positioning and offerings' flexibility spur growth.

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Putting the right spin on a PR crisis

McDonald's criticized for an employee's denied workers' comp claim after he was shot saving a customer.

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Finding the ROI in sustainable practices

Taking small steps can prove cost saving from the start.

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Krystal moves forward in new markets

Company plans new stores, products in coming year.

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How safe will QSRs play it this year?

Operators likely to avoid menu experiments; rollouts may be put on hold.

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NAFEM, FS/TEC highlight cost-effective restaurant solutions

Despite worries over the economy, show floor busy with operators, foodservice equipment dealers.

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NAPICS 2009 to serve operator tips

North American Pizza & Ice Cream Show to offer info on staying profitable in tough times.

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Five cool things at the NAFEM, FS/TEC shows

Equipment, technology manufacturers' new products pique attendees' interest.  

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QSRs fight for shoppers' dollars

Food court brands step up efforts to maintain market share in light of reduced retail traffic.

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Restaurants hit by Heartland data breach

With literally tens of millions of card transactions at risk, malware found on the server of Heartland Payment Systems may make history.  

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NAFEM, FS/TEC to open next week

Co-located manufacturing, technology shows to feature innovations in foodservice industry.

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Captain D's, Domino's refuse separate cease and desist orders

Despite letters from Red Lobster, Subway, brands continue to run comparison ad campaigns. 

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Is healthy really on the QSR kids menu?

NRA forecast predicts "better for you" will be No. 1, but the offerings have far to go.

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New payment options increase efficiency

How mobile tablet solutions are changing the check-out line.

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