NRA Show blows into Windy City

Hotel-Motel Show offers trends, insights and more.

Handheld devices carve restaurant niche

Handheld's catch on as quick-serves bid for more efficient operations.

The right stuff

An Arby's operator finds the formula for success.  

Marketing to small fries isn't child's play

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

QSRs lead the way when it comes to marketing to children. 

Finding and retaining the right employees

by Valerie Killifer — senior editor, NetWorld Alliance

Employee screening can help restaurant operators hire and retain the best employees for their business.

Restaurants build on international ground

by Valerie Killifer — senior editor, NetWorld Alliance

Restaurants look to international shores to boost their brand and build an image.

Cutting costs with kitchen technology

Zaxby's restaurants are enlisting robots to help trim training time and cut food costs.

Beyond burgers

Quick-service restaurants expand their menus to increase customer interest, but there could be a downside.

Drive-thru technology reaches new heights

Drive-thru technology has changed more than the way consumers order food.

Sustainable farming grows on chefs

Farm-to-table forges ahead as one of the restaurant industry's fastest-growing eco trends.

Mystery shopping: Not a secret anymore

High-tech mystery shopping is digging up deep details that help restaurateurs improve their operations.

Reduce turnover by boosting benefits

Quick-service restaurant companies are reducing employee turnover by increasing benefits plans.

The conundrum of cobranding

Though profitable and promising, cobranding in restaurants has turned out to be a greater struggle than some in the industry anticipated.

Orders up

Drive-thru call centers are changing the quick-service landscape. But will the technology catch on?  

Burgers, fries ... and Wi-Fi?

A growing number of quick-service restaurants are offering Wi-Fi to customers.

Hire power

Every operator wants to hire the best employees, but finding and keeping the right ones takes insight and effort.

Sweet sophistication

by Valerie Killifer — senior editor, NetWorld Alliance

QSRs are updating their image to target a new kind of consumer.

Welcome to the foodservice future

Restaurant tech whiz Jim Melvin envisions a future filled with revenue-boosting, customer-operated purchase devices.

Trans-fats, lawsuits and E. coli dominate 2006 headlines

For some operators, 2006 was a year to forget.

Opinion: Trans-fat ban is based on junk science

Columnist says anti-trans-fat research isn't thorough enough to enact restaurant trans-fat bans.