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Features

Beyond the balance sheet: why the future of franchising is proactive, not passive

At the upcoming Restaurant Innovation and Franchising Summit, industry experts will share strategies for moving beyond passive bookkeeping to maximize…

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Rita’s Italian Ice & Frozen Custard heats up 2026 with $60K drive-thru incentive program

by Mandy Wolf Detwiler — Editor, Connect Media

Rita’s Italian Ice & Frozen Custard is launching an aggressive 2026 incentive program offering up to $60,000 in direct cash support to franchisees who open…

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Speaker Spotlight: Eddie Flores, co-founder L&L Hawaiian Barbecue, chairman of L&L Franchise, Inc.

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In his RFIS keynote Eddie Flores will share "unconventional" strategies that led L&L Hawaiian Barbecuse to eight consecutive #1 Asian food franchise rankings.

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Speaker Spotlight: Seth Larsen, CDO, Cheba Hut Toasted Subs

by Bradley Cooper — Editor, Connect Media

Seth Larsen, CDO of Cheba Hut Toasted Subs talks about how stays ahead of the competition while having a blast in today's speaker spotlight.

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1B served: Why Potato Olé is the side dish that built an empire

by Mandy Wolf Detwiler — Editor, Connect Media

Taco John’s corporate Chef Brad Bergaus explores the history, sensory science and enduring cult status of Potato Olés, a signature spiced-potato side dish that…

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How top franchise brands turn culture into direct profitability

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders will gather at the Restaurant Franchising and Innovation Summit to share actionable strategies for transforming workplace culture and…

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Pan pizza returns to Papa Johns; brand says they got it right this time

by Mandy Wolf Detwiler — Editor, Connect Media

After years of development, Papa Johns is relaunching its pan pizza with a refined recipe featuring a garlic-Parmesan crust and a six-cheese blend, supported…

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Optimizing off-premise orders

by Bradley Cooper — Editor, Connect Media

In a session at the Restaurant Franchising & Innovation Summit held in San Diego, California from March 16 to 18, restaurant veterans will chat about how to…

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4 ways to freshen up your QSR

by Mandy Wolf Detwiler — Editor, Connect Media

QSR operators can freshen their brand by moving away from muted design trends toward vibrant, brand-aligned colors, upgrading flooring with luxury vinyl and…

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Speaker Spotlight: Troy Hooper, CEO, Hot Palette America - Pepper Lunch

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Troy Hooper, CEO of Hot Palette America - Pepper Lunch, shares a look at his career, his achievements and industry trends ahead of his appearance at the…

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Restaurant leaders share tips for driving growth, innovating when franchising

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

At the upcoming Restaurant Franchising & Innovation Summit, top restaurant executives will share how they’re scaling smarter and growing faster through bold…

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Pizza Marketplace Top 100 Movers & Shakers deadline extended to Jan. 23

by Pizza Marketplace Top 100 Movers & Shakers deadline extended to Jan. 23, Mandy Wolf Detwiler — Editor, Connect Media

Don't delay! The deadline has been extended to THIS Friday!

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Beyond the headset: The new era of integrated restaurant communication

by Mandy Wolf Detwiler — Editor, Connect Media

Modern QSRs are increasingly adopting specialized digital tools — ranging from kitchen display systems to multilingual chat apps — to streamline operations…

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Pizza Nova franchisee believes in quality, consistency, brand culture

by Mandy Wolf Detwiler — Editor, Connect Media

Driven by a lifelong connection to the brand, franchisee Chi-son Phu has successfully grown his Pizza Nova business in Toronto by strictly following the…

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Speaker Spotlight: John Lucas, VP, Farmer Boys

by Bradley Cooper — Editor, Connect Media

Read more about John Lucas, VP of Farmer Boys in today's Speaker Spotlight.

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Restaurant industry experts make predictions for 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts predict that the 2026 restaurant landscape will be defined by a "Me-Me-Me Economy," where brands must leverage integrated AI and data-driven…

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Why 2026 is the year of the AI-driven restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

By 2026, AI is expected to transition from an experimental novelty to an operational necessity in the restaurant industry, utilizing "invisible" back-of-house…

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How a Mooyah franchisee moved into chicken with Layne's Chicken Fingers

by Mandy Wolf Detwiler — Editor, Connect Media

After tapping out the Madison, Wisconsin area with a burger concept, Lucas Bergeson, along with his family and a partner, brought Layne's Chicken Fingers to…

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