Features
Boosting customer loyalty: 6 essential tips for restaurants
by Mandy Wolf Detwiler — Editor, Connect Media
Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.
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Fast Casual Executive Summit session to delve into third-party delivery
by Mandy Wolf Detwiler — Editor, Connect Media
A panel of speakers will discuss third-party delivery at the Fast Casual Executive Summit next month in Denver, Colorado.
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5 concepts compete for The Perfect Pitch 2024 title
by Mandy Wolf Detwiler — Editor, Connect Media
Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado.
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Chick-fil-A franchisee has passion for sustainability, customer service
by Mandy Wolf Detwiler — Editor, Connect Media
Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.
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ICX Summit: Customer feedback paramount to brands' success
by Mandy Wolf Detwiler — Editor, Connect Media
Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…
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ICX Summit: Brand leaders to share e-commerce excellence insight
by Mandy Wolf Detwiler — Editor, Connect Media
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…
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ICX Summit: Future of retail with Steven King
by Daniel Brown — Editor, Networld Media Group
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…
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Hiring hungry: 6 hiring tips for quick service restaurants
by Mandy Wolf Detwiler — Editor, Connect Media
Hiring is a critical element to QSR operations. These six tips can help a QSR hire smarter.
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8 tips for fast-food restaurant design
by Mandy Wolf Detwiler — Editor, Connect Media
Since the pandemic, fast-food restaurant design has become geared toward efficient, fast pickup and drive-thrus. But designing an interior takes careful…
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How pizza drive-thrus can help pizzerias thrive
by Mandy Wolf Detwiler — Editor, Connect Media
Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.
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Layne's Chicken Fingers finds success with various models
by Mandy Wolf Detwiler — Editor, Connect Media
Layne's has seen consistent store sales with various real estate models. Eric Reed, the brand's chief development officer, explores how different models can…
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How to transform your food truck with battery systems
by Bradley Cooper — Editor, Connect Media
A webinar by Joule Case examined how food trucks can transform their business by ditching generators and adopting battery systems.
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6 steps to opening a food business
by Mandy Wolf Detwiler — Editor, Connect Media
Opening a food business requires specialized equipment, hiring a staff, securing funding and more. Check out these six steps to opening a QSR.
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Breaking bread and biases: Why restaurants (still) need more female voices
by Cherryh Cansler — Publisher, FastCasual.com
The Fast Casual Executive Summit is hosting the panel "Breaking Bread and Biases: Empowering Women for Fast Casual Leadership," featuring women leaders…
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7 social media marketing tips for restaurants in 2024
by Mandy Wolf Detwiler — Editor, Connect Media
Social media tips for restaurants don't have to be hard. They just take some thought. Consider these seven tips for managing your social media marketing…
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Balancing the human touch with AI — a Q and A with Marbue Brown
by Daniel Brown — Editor, Networld Media Group
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…
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Papa Johns' Dough & Degrees program offers employees free schooling
by Mandy Wolf Detwiler — Editor, Connect Media
Papa Johns offers its employees free education through its Dough & Degrees program. Employees can earn an associate's, bachelor's or master's degree for free.
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Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond
by Mandy Wolf Detwiler — Editor, Connect Media
Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.
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Long John Silver's releases app, loyalty program for 1st time
by Mandy Wolf Detwiler — Editor, Connect Media
Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…
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How to scale up restaurant brands
by Bradley Cooper — Editor, Connect Media
It's one thing to have a great solo concept, it's quite another to scale up that concept into a franchise. A panel at the Restaurant Franchising and Innovation…
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