How a digital loyalty program can help a smaller chain compete

Digital customer engagement providers can now use social media accounts to link a customer's existing social media identity to a new digital customer…

Restaurant marketing calendars include Election Day promotions

by Alicia Kelso — Editor, QSRWeb.com

Many chains are giving away freebies to customers who can prove they voted.

4 new technologies now serving restaurants

CEOs tell you why your restaurants need new solutions.

Restaurant apps evolve into interactive information providers

by Alicia Kelso — Editor, QSRWeb.com

Informational apps are more effective at impacting purchasing decisions than entertainment apps.

Burger King adds operations coaches for consistent experience

by Alicia Kelso — Editor, QSRWeb.com

New menu and marketing initiatives continue to yield positive results.

Restaurant chains brace for Hurricane Sandy

by Alicia Kelso — Editor, QSRWeb.com

Contingency plans put into place; franchisees told to heed local warnings.

9 best practices for restaurant operators

by Christopher Hall — w, t

A foodservice expert delivers tips on how to maximize performance by taking care of the basics.

Dunkin' embraces 5 strategies to navigate tricky environment

by Alicia Kelso — Editor, QSRWeb.com

Company's third quarter comp sales up across all four segments; guest and ticket counts rise.

2013 food trend predictions begin trickling in

by Alicia Kelso — Editor, QSRWeb.com

Look for fast casual rebranding, bread experimentation and more snacking.

Taco Cabana showcases new restaurant design

by Alicia Kelso — Editor, QSRWeb.com

The company's 160 locations are expected to be remodeled by early 2014.

Waking up to late night

As QSR and casual dining segments increase their late-night business, fast casual remains absent in this growing space.

Digital signage taking a big bite out of the restaurant space

by Christopher Hall — w, t

Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.

3 tips for creating an effective mobile website

Mobile website visitors are in a rush; make sure all of the information they need is easily and quickly accessible.

Driving big business with loyalty programs

by Christopher Hall

Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.

Technology, value emerge as McDonald's priorities in tight market

by Alicia Kelso — Editor, QSRWeb.com

CEO discusses Q3's soft sales and customer service initiatives, including a greater focus on mobile initiatives.

Sonic gets a sales bump from multiple daypart promotions

by Alicia Kelso — Editor, QSRWeb.com

The chain's product pipeline in 2013 will include unique products that will be featured through a national campaign.

Commentary: 5 tips to maximize digital menu board ROI

Operators are moving forward in their use of digital menu boards for the cost savings, greater revenues, reduced perceived wait times, flexibility and…

Chains testing thermal technology to achieve quicker dine-in service

Non-intrusive infrared sensors installed over the waiting line area in the restaurant monitor customers as they wait to order, providing data that identifies…

Wendy's CMO: 'All great brands evolve'

by Alicia Kelso — Editor, QSRWeb.com

Wendy's unveiled a new logo to complement its restaurant and marketing makeovers and will test mobile payments next month.

Taco Bell gains lunch traction with new products

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands' Q3 earnings are boosted again by growth in China.