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Features

Largest 'castle' in White Castle kingdom opens in Arizona

From the rolling out of the trademark "blue carpet" to fans waiting on site for four days, the opening of the world's largest White Castle -- and first in…

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Subway franchisee shows those with autism how building sandwiches can build a better life

Many of those with autism find the path to a job and more independent life strewn with obstacles. But one Las Vegas-area Subway franchisee has gone a long way…

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The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

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B.Good, Wahlburgers, Salata, Gloria Jean's leaders on the state of fast casual 'front'

by S.A. Whitehead — Food Editor, Net World Media Group

The fast casual restaurant "front" is inncreasingly a rough-and-tumble one on the restaurant industry field of play. But the four brand leaders on the Fast…

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What to do when franchisees go rogue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As franchise organizations expand, they oftentimes find it makes sense to allow franchisees some freedom in how they market the brand. But knowing how much…

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Panera Bread SVP: 'Mission matters, purpose matters'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The complexities of operational excellence in the omnichannel environment are challenging restaurants, and employers are challenged more than ever to unlock…

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'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

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Salad Station multiplies via robot

by S.A. Whitehead — Food Editor, Net World Media Group

Replicating isn't a new concept with any discussion of robots, in or outside of the restaurant industry. But Salad Station sees its use of the a salad-making…

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The real reason Wendy's is giving breakfast another try

by S.A. Whitehead — Food Editor, Net World Media Group

It takes a lot of guts for a QSR like Wendy's to try breakfast again -- for the fourth time in the chain's history. But a recent location data study shows why…

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McDonald's tags Beyond for plant-based burger test in Canada

by S.A. Whitehead — Food Editor, Net World Media Group

QSR superpower, McDonald's, is entering the plant-based garden, with a test of its new P.L.T. burger in Canada.

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McDonald's launches world's 1st voice-initiated job applications

by S.A. Whitehead — Food Editor, Net World Media Group

Can applying for a fast food job be as easy as getting a drive-thru meal? McDonald's thinks so, as it launches the first voice-initiated job application…

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Brain scans prove passion in pitch = interest in investors

by S.A. Whitehead — Food Editor, Net World Media Group

Brain scans don't lie, and for the first time a study has used images taken of investors' brains during new business pitches to prove the passion of the pitch…

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Why White Castle's GMs are probably more loyal than yours

by Cherryh Cansler — Editor, FastCasual.com

Attracting and retaining high-quality employees has never been harder than it is today with the unemployment rate at a 50-year low. White Castle, however…

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Chick-fil-A/Popeyes chicken war yanked August business away from other QSRs

With the feathers settled on August's Chick-fil-A/Popeyes chicken sandwich face-off, the data has started to come in and it doesn't look great for other QSR…

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From Filipino 'chili dogs' to South Korean poutine, Indiana's 1st test kitchen readies for launch

by S.A. Whitehead — Food Editor, Net World Media Group

Young chefs with concepts that offer everything from Filipino street food to Midwest/West U.S. fusion cuisine are getting all the startup help they need at a…

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Restaurateurs dish on 3rd-party delivery (Hint: The news isn't good)

by S.A. Whitehead — Food Editor, Net World Media Group

From late, cold and just plain old missing orders, to less-than-professional and poorly trained delivery drivers, restaurateurs had plenty to say about…

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CKE, Carl's Jr., Hardee's ... a plant-based love story

by S.A. Whitehead — Food Editor, Net World Media Group

It's well-established now that QSR plant-based mania is in full swing. But how do the category's firmly ensconced and very beef-based burger brands even go…

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Experts to share survey-proven success strategies on Sept 10 webinar

by S.A. Whitehead — Food Editor, Net World Media Group

What are the key success factors of the best restaurant brands? Join this Sept. 10 webinar to find out what owners, operators, staff and customers say are the…

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Arby's turnaround chief named Papa John's CEO

by S.A. Whitehead — Food Editor, Net World Media Group

Papa John's said today that its CEO for the past 19 months, Steve Ritchie, is out and former Arby's President Rob Lynch is in.

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KFC, Taco Bell, Pizza Hut parent names new CEO

The triple-brand powerhouse, Yum Brands, will see a changing of the guard in 2020 after the company announced its current CEO Greg Creed will retire.

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