Does your brand have what it takes to make the 2020 Fast Casual Top 100?

Nominations for the Top 100 and the Excellence in Food Safety awards close Jan. 17.

McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses

by S.A. Whitehead — Food Editor, Net World Media Group

You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…

QSR end-of-year campaigns roll out red (+ green) carpet for customers

by S.A. Whitehead — Food Editor, Net World Media Group

From white-bearded nutcrackers to coffee-scented candles, QSRs are whispering sweet little nothings into their customers' ears this time of year in the form of…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

From booze in tea to oysters in bags, academia takes a turn at 2020 trend predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Data analysts and marketers have long held the title of food trend prediction pros. But now some of the academics and agricultural specialists are looking into…

Chick-fil-A ends donations to 2 Christian anti-same-sex marriage groups, begins new philanthropic focus

by S.A. Whitehead — Food Editor, Net World Media Group

Days after protests against the presence of Chick-fil-A's food truck at an Oregon high school's football games, the brand's foundation cuts funding to two anti…

Get real! Authenticity will rule in 2020 QSRs marketing

by S.A. Whitehead — Food Editor, Net World Media Group

New research indicates that while consumers may not necessariy do what they say when it comes to brand patronage, they expect the QSRs they buy from to be "as…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

Restaurateurs expound on benefits of blue bowls, food halls, 'going through hell'

by S.A. Whitehead — Food Editor, Net World Media Group

When restaurant executives take to the stage to share some of their most heartfelt views of the business, participants are guaranteed a front-row seat for some…

How women leaders can make a difference in foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Four women, who were invited to share experiences as female executives during the Fast Casual Executive Summit in Austin, said women in leadership positions…

El Pollo Loco pledges to be more inclusive of Hispanics

by Cherryh Cansler — Editor, FastCasual.com

Launched at the World Economic Forum in 2019, The Hispanic Promise is a non-legally binding way to encourage business leaders and companies to create a more…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Nov. 19 webinar reveals future's best restaurant cybersecurity practices

by S.A. Whitehead — Food Editor, Net World Media Group

How prepared is your brand for the cyber-future? If there's room for improvement in this area, this Nov. 19 webinar promises to get you up to speed.

Veterans Day Monday has brands primed to show support

by S.A. Whitehead — Food Editor, Net World Media Group

Veterans Day is Monday and brands nationally are rolling out the red carpet for all those who serve and have served.

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…

McDonald's names CEO after Easterbrook's 'consensual relationship' with employee

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's has announced a leadership shake-up, following what former CEO Steve Easterbrook said was a "consensual relationship" with an employee that violated…

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

2019 Perfect Pitch winner: 'Best fried chicken in the land of fried chicken'

by S.A. Whitehead — Food Editor, Net World Media Group

Louisville, Kentucky brand, Royals Hot Chicken is not only a hot commodity in its fried chicken-steeped home base, but also managed to burn up the competition…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Auntie Anne's, McAlister's to discuss gathering great guest feedback in Nov. 7 webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Are your brand's guests giving you the straight scoop on what they want and don't want from your team? Not sure? Better check out this free webinar, featuring…