Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Pandemic hammers foodservice coffee sales; outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Long-term, foodservice will continue to struggle to recover from COVID-19, as consumers will increase their economy focused spending. The lingering impact of…

QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…

International organization's complaint says sexual harassment pervades McDonald's worldwide

The Organization for Economic Cooperation and Development has filed a complaint seeking McDonald's action on alleged sexual harassment at its locations…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

Survey: Only 1 in 12 would dine in a restaurant today

A Denver-based market research firm's latest poll shows Americans are still -- for the most part -- very uncomfortable with the idea of either eating out or…

Latest dine-in data tells story of cautious customers, vanishing workers

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant sales data shows the return to dine-in will be a slow and cautious one for customers, according to data and insights provider, Black Box…

May 26 webinar hones in on curbside pickup, delivery transition tips that work

The pandemic has pushed restaurant curbside pickup and delivery practices to the top of operators' priority lists. Check out this free webinar for one brand's…

QSR online ordering shifts show more older adults orders, desktop user visits

Stay-at-home orders of the last two months have brought about some significant changes in the way Americans order food and which service categories they buy it…

For Mom's Day, White Castle asks: 'Is life really too short to stuff a mushroom?'

by S.A. Whitehead — Food Editor, Net World Media Group

While most busy moms may not have much time to stuff mushrooms, White Castle hopes some of their kids and partners will try that feat for them this Mother's…

Meat shortage hits 'fresh, never frozen' Wendy's, but other burger brands OK

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has yanked burgers from nearly 1,000 store menus after problems obtaining its trademark "fresh, never frozen" beef, but the issue doesn't seem to be so…

Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

QSR DIY kits: Cure for COVID-19-induced 'cabin fever?

Taco shops want you to toss taco parties, while ice cream parlors hope their do-it-yourself sundaes will melt your heart. DIY kits are proving to be a new…

McDonald's Q1 sales, earnings fall amid COVID-19 restrictions, closures

Even the giant QSR McDonald's is feeling the turbo-charged pinch of COVID-19, with its Q1 earnings down 17% due to declining sales worldwide.

Nathan's Famous tech transformation: Serving customers 'where, when and how' they want it

by S.A. Whitehead — Food Editor, Net World Media Group

After a solid 102 years in existence, Nathan's Famous — one of the few U.S. brands around for the last pandemic in 1918 — has made a timely tech transformation…

Those perplexing PPP loans: Some expert guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant companies trying to navigate the process of applying for a Paycheck Protection Package loan, will be interested in some of these top tips from…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

Webinar to help leaders optimize restaurants for online, curbside orders

by S.A. Whitehead — Food Editor, Net World Media Group

This free hour-long webinar features what restaurant brands need for an easy-to-use and secure POS system.

Infographic: Global customers trust restaurants despite pandemic

After polling about 1,800 potential restaurant customers in five countries hit hard by the pandemic and at various stages of economic return, Revenue…

Pork shortage in offing after major US processor closes due to COVID-19 cases

The closure of one of the nation's largest pork processing plant after approximately 300 positive COVID-19 cases among workers could soon have a powerful…