Burger King, Popeyes, Tim Hortons company CEO lays out COVID-19 response

Restaurant Brands International CEO Jose Cil sent an information-filled letter to the system, media and investors to provide a look at the many levels the…

Restaurateurs respond to Senate's passage of stimulus package

by Cherryh Cansler — Editor, FastCasual.com

Leaders of Firehouse Subs, Boloco and the National Restaurant Association weigh in on if the Coronavirus Aid, Relief, and Economic Security Act goes far enough…

Wendy's North American sales up 15% 1st week of March, down 20% last week

Despite a successful re-entry into the breakfast daypart, Wendy's Q1 financials show the pain that even the largest QSRs are facing amidst pandemic…

COVID-19 blindsided restaurateurs right from start, Ohio poll shows

by S.A. Whitehead — Food Editor, Net World Media Group

As early as March 8, as COVID-19 restrictions in the U.S. were just beginning, Ohio restaurateurs were hit with a sucker punch that knocked sales down 20…

The Big Shift: Transition to 'delivery only' tough, but potentially lifesaving

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic that has now got the U.S. restaurant industry in a stranglehold is forcing many brands to delivery-only operations, which not only is requiring…

Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

Smashburger, AMC Theatres execs among leaders weighing in on COVID-19, shrinking kitchens

by Cherryh Cansler — Editor, FastCasual.com

Leaders from AMC Theaters, Wing Zone, Smashburger, Four Foods Group and Middleby discuss how they are changing their kitchen designs to stay profitable, while…

Adapting to the new normal: Vendors offer free services to restaurant operators

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant operators are scurrying to completely revamp operations to meet the needs of a more or less "locked-in" customer through delivery, drive-thru and…

Sales falling at 70% of US restaurants

by S.A. Whitehead — Food Editor, Net World Media Group

The restaurant industry is reeling, according to the most recent data collected by Black Box Intelligence, and unfortunately, that's expected to increase.

Amidst the pandemic's pandemonium, restaurants reach out to help

by S.A. Whitehead — Food Editor, Net World Media Group

There is no doubt that the current pandemic will have a riveting effect on all business, including restaurants. Despite that, some brands are still reaching…

White Castle's pandemic response shows QSR strains amid dine-in closings

by S.A. Whitehead — Food Editor, Net World Media Group

With five states closing in-restaurant dining, we talk to one QSR affected by the closures in response to the pandemic and how it's affecting operations for…

How the restaurant industry is staying the course during the pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

As coronavirus is officially dubbed a pandemic by the World Health Organization, restaurant brands are doing their best to adapt.

McDonald's, Taco Bell celebrate the 'power of 3' in new LTOs

McDonald's and Taco Bell each kick off LTOs focused on tripling the sizes of two favorite menu items.

American QSR customers enter their 'blue mood'

by S.A. Whitehead — Food Editor, Net World Media Group

What do purple food, an illegal South American bean and a funky blue fungus on corn have in common? According to Technomic, they're all proven, promising food…

Navigating QSR social media 'landmines' on way to customer conversions

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at last week's Mid-America Restaurant Expo in Columbus, Ohio said all the data points to the fact that QSRs and social…

McDonald's giving away McMuffins during Wendy's breakfast launch

McDonald's will give away free Egg McMuffins Monday when Wendy's launches its much ballyhooed breakfast menu.

Has your QSR's social media strategy got a hole in it?

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at the Mid-America Restaurant Expo this week said many restaurant brands have voids in their social media marketing…

Coronavirus' effect on supply chains: Potentially worse than 2002 SARS outbreak

While this morning the coronavirus has reportedly killed more than 2,100 and sickened more than 75,700, QSRs and other businesses are waiting and wondering how…

Wendy's to pay $400K to settle Massachusetts child labor issues

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has changed its child labor practices following a investigation by the Massachusetts attorney general.

Wingstop, McAlister’s Deli, Tropical Smoothie leaders among RFIS closing keynote panelists

by Cherryh Cansler — Editor, FastCasual.com

During the closing keynote session at the annual Restaurant Franchising and Innovation Summit next month in Atlanta, the presidents and CEOs of International…