Features
Considering touchless biometric tech? Read this first
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The pandemic has ushered in a new demand for touchless tech at all levels of customer and employee engagement at QSRs. But before you make the leap to any type…
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QSRs: 'Cleanliness is the new ambiance'
by S.A. Whitehead — Food Editor, Net World Media Group
Coming clean takes on a whole new meaning for QSRs in the time of COVID-19.
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New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries
Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…
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At 121, Yoshinoya's digital transformation delivers rice bowls for a new age
by S.A. Whitehead — Food Editor, Net World Media Group
As what many believe may be the world's oldest fast food chain, Yoshinoya -- with 105 U.S. locations --- is proving that you actually can teach that proverbial…
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NRA sends emergency restaurant support plan to legislators
The National Restaurant Association tells Congress the industry needs help and it needs it now.
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White Castle is nation's 1st fast food brand to deploy Flippy 'robot-on-a-rail'
by S.A. Whitehead — Food Editor, Net World Media Group
White Castle will test fry-cook robot, Flippy, in September, in its newest incarnation as a robotic arm on a rail. With White Castle, Flippy's starting as a…
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June US restaurant industry sales are best since February
Fast casual falters a bit, while pizza, chicken and burgers fare well in June.
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The tricky business of covering a QSR's COVID-19 costs
by S.A. Whitehead — Food Editor, Net World Media Group
Masks, gloves, anti-viral sprays and all the many other additional costs QSRs have to take on in order to also take on business in a pandemic really add up.
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What QSRs stand to gain (or lose) by taking a stand
by S.A. Whitehead — Food Editor, Net World Media Group
This year — more than most — there are plenty of issues up for debate, and many brands are choosing sides. New research shows this act of social…
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Uber pays $2.65B in stock for Postmates
The third-party delivery version of "big fish eats smaller fish" just changed the stakes in the highly competitive and ever-more-valuable restaurant delivery…
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FastCasual accepting nominations for 2020 Perfect Pitch
FastCasual is accepting nominations until July 31 for the annual Perfect Pitch.
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Pandemic puts single-use packaging in a new light
Even before the Spanish Flu pandemic struck the world more than a century ago, single-use packaging was getting its start as a problem-solver when it comes to…
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How franchisees can drive mid-market growth in the digital age
Using digital tech to maximum effect is the focus of an hour-long discussion with two leaders at Ohio-based pizza chain, Romeo's Pizza on July 14.
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QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's
In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.
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How one Swedish QSR used tech to increase sales, implement social distancing
by S.A. Whitehead — Food Editor, Net World Media Group
Sometimes the answers to your QSR's business conundrums are right outside your window.
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Is your QSR a brand of ... influence?
by S.A. Whitehead — Food Editor, Net World Media Group
Want to really pull in that up-and-coming Gen Z-er? Better get to know their online "friends" and fast.
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Networld Media employees honor late founder Alan Fryrear
by Cherryh Cansler — Editor, FastCasual.com
Alan Earl Fryrear, co-founder and chairman of Networld Media Group, died at the age of 81 on June 10, 2020.
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Is Subway's problem bigger than a footlong?
by S.A. Whitehead — Food Editor, Net World Media Group
The North American Association of Subway Franchisees — representing thousands of U.S. franchisees — said its survey of members showed that 75% of those…
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Expert preparation tips for QSR boycotts, vitriol in presidential election year
by S.A. Whitehead — Food Editor, Net World Media Group
The boycott of Wendy's that ensued after the online "pile-on" under the hashtag #Wendysisoverparty, could happen to any QSR, but these three marketing and…
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From eating pods to touchless everything: Where COVID-19-era QSR design is headed
by S.A. Whitehead — Food Editor, Net World Media Group
From the introduction of novel ideas like eating "pods," to the use of things like German Burger King's tongue-in-cheek social distancing crown, the places we…
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