Features
Fast casual leaders talk food safety in the world of COVID-19
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Food safety has always been top of mind for every restaurant, but is now even further a priority given the COVID-19 pandemic. Three fast casual brand leaders…
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KFC Next Gen prototype steps-up digital, contactless experiences
With everything from cubbies and kiosks, to contactless everything, KFC unveils its Next Generation prototype restaurant.
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Roundtable: 'How to Design a Technology Strategy for Your Restaurant'
The restaurant leader's task of staying up-to-date on restaurant tech is a harrowing one, but this hour-long roundtable discussion on pizza restaurant…
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McDonald's begins safety reassessment of US stores
With another surge of COVID-19 cases in the US, McDonald's is doubling down on safety measure and convening an industry roundtable on best pandemic practices.
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Free webinar to get your brand tech-ready for 2021
Restaurant brands have learned survival strategies over the last year, and many leaned on tech. This webinar sums up the critical tech traits restaurants need…
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Has US demonized restaurant industry as spreader of pandemic?
by S.A. Whitehead — Food Editor, Net World Media Group
As a surge in COVID-19 grips the nation, restaurateurs are growing weary of the finger-pointing at their businesses as a major factor of rising cases. Instead…
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Blaze, Cousins, Torchy's, &Pizza, Slim Chickens CEOs: 'Chaos is the new normal'
by S.A. Whitehead — Food Editor, Net World Media Group
In this recent Fast Casual Executive Summit roundtable, &pizza Co-founder and CEO Michael Lastoria, Blaze Pizza CEO Mandy Shaw, Cousins Subs CEO Christine…
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Krispy Kreme expands into self-service to serve customers 24/7
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Krispy Kreme opened a pilot vending machine at its headquarters shop in Charlotte, North Carolina. If successful, future machines will be placed in locations…
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Plants dig deeper at McDonald's, Pizza Hut
McDonald's and Pizza Hut are embracing plant-based menu items.
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Coming back from COVID-19: Tips, strategies and a silver lining
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…
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McDonald's reports prediction-beating Q3 results, brighter path forward
McDonald's started its Monday off right with analyst-beating results from its third quarter, led by healthy U.S. sales for the period that ended Sept. 30.
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Fast casual leaders talk gender inclusivity, how females can advance
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There are more women than ever working in the fast casual industry, but it's still quite far from being a 50-50 gender split. Three female leaders share…
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Take part in the roundtable: 'How to Design a Technology Strategy for your Restaurant'
Join the discussion the afternoon of Nov. 10 to get the latest expertise on designing a solid tech strategy for your restaurant for the road ahead.
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How COVID-19 is pushing, pulling delivery driver income
by S.A. Whitehead — Food Editor, Net World Media Group
It seems counterintuitive that restaurant delivery driver income has fallen since April amidst a pandemic that makes their services more critical than ever…
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2020 Perfect Pitch winner: We make a 'damn good biscuit'
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit 'Perfect Pitch' competition, beating out three other…
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The lowdown on upcoming menu trends: McAlister's, Ike's, other restaurateurs weigh in
by S.A. Whitehead — Food Editor, Net World Media Group
On the menu trend flavor front, searing "heat" is turning to smoke, while coffee is sliding over to make room for tea, and customers are trading in exotic…
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Inspire Brands' acquisition of Dunkin’ will more than double company's size
In a mammoth deal announced Saturday, 11,000-unit Inspire Brands signed a merger agreement with 20,500-unit Dunkin' Brands for a move that may signal some…
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Fast casual brands offer tips, best practices for managing the supply chain
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The supply chain is a critical aspect of a brand's operations and it needs to scale easily while reducing costs, increasing efficiencies and boosting revenue.
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Fast casual brands share tips, advice on sustainability
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Today's fast casual brands are focused on going green for many reasons. An increasing number of consumers are not just expecting it, but demanding it. A panel…
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