Toppers Pizza leaders' epic road trip is all about gathering insight

by Mandy Wolf Detwiler — Editor, Connect Media

Scott Gittrich and his wife, Robin, are on a trip to visit all 71 stores in the Toppers Pizza franchise. Along the way they're holding town halls and meeting…

Examining all the benefits of high oleic soybean oil

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

High oleic soybean oil offers benefits to restaurants as well as dining customers, from nutritional aspects to extended fry life.

Webinar deep dives into modern loyalty programs

by Mandy Wolf Detwiler — Editor, Connect Media

Transactions are just the tip of the loyalty iceberg. This webinar deep-dives below the surface to explain how to get more out of your rewards program.

P.F. Chang's, Shipley Do-Nuts, WOWorks, Oath Pizza share ways to lure multi-unit operators

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Franchisors need strong listening and communication skills, as well as a strong brand foundation, when looking to partner with multi-unit franchisees.

Focus Brands, Wing Shack, Jamco leaders talk data control, loyalty strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Regaining control of data is paramount for restaurant brands after two years of data collection being in the hands of third-party delivery partners.

Taco Del Mar ready to grow with local focus, great food

by Mandy Wolf Detwiler — Editor, Connect Media

Taco Del Mar once had upwards of 300 stores. Now, wth just under 100, and new ownership, the brand is eager to grow with a local focus and great food.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Chick-fil-A, P.F. Chang's, IHOP leaders share tips for successful franchisor-franchisee connection

Top restaurant brands offer insight on what factors are critical in developing a successful franchisor-franchisee relationship.

Bonchon, Asian Box, Zoup Eatery leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

Cowboy Chicken, Fazoli's, CKE Restaurant leaders offer insight on reducing labor shortage pains

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence technology is proving to be a panacea to the restaurant industry’s labor challenges while also presenting a consistent way to drive…

Original ChopShop, McAllister's, Mutt's Canine Cantina leaders share clever marketing tips

by Mandy Wolf Detwiler — Editor, Connect Media

A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.

Examining alternatives to raising menu prices

by Mandy Wolf Detwiler — Editor, Connect Media

In the second part of a two-part series on raising prices, we examine how much is too much and potential alternatives to increasing prices.

How to determine when it's time to boost menu prices

by Mandy Wolf Detwiler — Editor, Connect Media

In part one of a two-part series, we take a look at making the decision to raise prices and how to do so without losing the customer base.

Wow Bao leader talks career growth, how ghost kitchens can drive success

by Mandy Wolf Detwiler — Editor, Connect Media

Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a…

Restaurant seating is more than just a place to sit

by Mandy Wolf Detwiler — Editor, Connect Media

Seating plays an important part in a restaurant's overall design and aesthetic.

Pollo Campero has long tradition of unique food, successful operations

by Mandy Wolf Detwiler — Editor, Connect Media

Pollo Campero had a record year in 2021. Blas Escarcega, director of franchise development, explains what's behind the Central American concept and how it is…

Digital menu boards on the rise at QSRs

by Kevin Damask — Editor, Digital Signage Today

While breakthroughs in digital menu boards are exciting for the digital signage industry, David Vance, from Mood Media, believes there is a lot more on the…

QSR restaurant design changing for speed, service

by Mandy Wolf Detwiler — Editor, Connect Media

QSR restaurant design is changing. Brands are rethinking their overall dining rooms and drive-thrus to increase speed and service.

Rascal House's catering, delivery programs set it apart in crowded field

by Mandy Wolf Detwiler — Editor, Connect Media

Rascal House's concept is heavy on delivery and catering. Learn what sets the company apart in the QSR space and how the six-unit company plans to grow.

Chill-N Nitrogen Ice Cream has cool concept ready for franchising

by Mandy Wolf Detwiler — Editor, Connect Media

Chill-N Nitrogen Ice Cream has a creative concept that puts customers squarely in the middle of the creation process. The eight-unit company plans to franchise…