Features
McDonald’s franchisee boosts engagement with digital signage
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
While COVID-19 has begun to recede in a few areas, many restaurants will still have to deal with certain restrictions. From social distancing requirements to…
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Walmart embracing fast casuals, local services as store-based tenants
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With the departure of McDonald's and Subway operators from within its storefronts, Walmart aims to fill in-store leased space with "relevant" tenants, ranging…
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California's beloved Fosters Freeze faces future with sticky grin
by S.A. Whitehead — Food Editor, Net World Media Group
Fosters Freeze is opening its first constructed store in 30 years later this year, five years after the iconic California chain was purchased by a pair of…
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In-N-Out to more than double its Colorado store count
by S.A. Whitehead — Food Editor, Net World Media Group
In-N-Out is pouring it on in Colorado where it's planning to more than double its store count in the near future ... again.
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On-demand webinar: How to unblock your restaurant's loyalty blind spot
Learn why your loyalty program is probably missing more than 95% of your customers and, most importantly, what to do about it.
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Smokey Bones' virtual brand revamp returns burger to value-based roots
Burgers have gotten pretty darn tony on the virtual restaurant landscape, with prices to match. But one virtual brand thinks the real money is in the…
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Fast food turkey: Why it could really fly
by S.A. Whitehead — Food Editor, Net World Media Group
For a long time, fast food meant burgers. But a couple of years back, that began to change in earnest with the start of the Chicken Wars. And this year…
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Are QSR companies overdue for some common sense?
by S.A. Whitehead — Food Editor, Net World Media Group
Organizations that lose cultural common sense also lose touch with both their employees and their customers. That's why one cultural transformation expert…
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What's next for the ghost in the restaurant machine?
by S.A. Whitehead — Food Editor, Net World Media Group
Whether you refer to delivery and/or pickup-only businesses as ghost, virtual, cloud kitchens or brands, the fact is they've moved into the restaurant…
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McDonald's general counsel: 'Challenges are complex, but opportunities are significant'
McDonald's has named former Boston Scientific Corporation General Counsel Desiree Ralls-Morrison, a Black corporate leader, to head its global legal operations…
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Taco Bell's ever-evolving face seen as key to future success
Whether it's punching in a kiosk order at a downsized urban store or relaxing for a drink and a game of cornhole at one of its Cantinas, Taco Bell is finding…
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Money talks: A look into what private equity looks for
by S.A. Whitehead — Food Editor, Net World Media Group
Unprecedented change across any business, like that of the last year, tends to also trigger a flood of interest from investors. Such is the case with the fast…
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On-demand webinar: How to keep fraudsters from bilking your QSR via the Telegram app
One of the latest scams targeting QSRs involves everything from the so-called "deep web" to bitcoin payments and, of course, fraud on just about every level.
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What's behind the Great QSR Store Reface
by S.A. Whitehead — Food Editor, Net World Media Group
No need to tell Americans change is afoot as all they need do is take a look at some of their favorite local drive-thrus. But the changes happening in QSR…
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Restaurateurs: American Rescue Plan is beacon of hope
by S.A. Whitehead — Food Editor, Net World Media Group
With today's presidential signature on the nearly $2 trillion American Rescue Plan stimulus, a collective sigh of relief is being heard from restaurateurs…
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4 leading QSR women discuss how things are, how they want them to be
Female leaders across quick-service today know they owe a lot to their predecessors for the positions they've attained today. But that doesn't mean they're…
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Has food become secondary to foodservice?
by S.A. Whitehead — Food Editor, Net World Media Group
Being a restaurant customer today involves many considerations beyond just the food itself. In fact, at least one group of forecasters said the food is…
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Restaurant industry considered one of winners of American Rescue Plan en route to House
The American Rescue Plan is on its way to the U.S. House for expected passage before heading to the president's desk for signing into law and restaurants stand…
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A passion for mentoring drives Cornbread's WILD certification
FastCasual and Messner Reeves are honoring fast casual brands dedicated to ensuring that women have a seat at the leadership table.
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A&W: An unusual form of ownership doing unusually well
by S.A. Whitehead — Food Editor, Net World Media Group
Franchisee-ownership of a brand may be rare, but one QSR that has operated under that structure for most of the last 10 years, is proof that it can be…
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