Features
Chester's Chicken undergoes redesign, focuses on fresh
by Mandy Wolf Detwiler — Editor, Networld Media Group
Chester's Chicken has a bold new look that corresponds with the company's fresh, never frozen focus on fried chicken.
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Wow Bao, Zoup, Smokey Bones leaders share tips on virtual kitchen strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Fast casual leaders share insight on how and why their brands got into virtual business operations and tips on how to make it a successful strategy.
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What wowed QSRweb readers in 2021
by Mandy Wolf Detwiler — Editor, Networld Media Group
From legal issues at some of the industry’s biggest names to freebies and viral videos, here’s what was most read on QSRweb this year.
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Technology at the forefront for restaurants in 2022
by Mandy Wolf Detwiler — Editor, Networld Media Group
The restaurant industry is staring down challenges like never before, but technology is paving the way to a smoother 2022.
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Inspire Brands: Anatomy of a technology transformation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…
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Industry experts weigh in on 2022 trends
by Mandy Wolf Detwiler — Editor, Networld Media Group
The restaurant industry is facing challenges like never before. Industry experts weigh in on what 2022 holds in part one of our two-part look at future trends.
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Why employee reviews still important to operations
by Mandy Wolf Detwiler — Editor, Networld Media Group
As more Americans leave their jobs, are performance reviews still viable in the workplace?
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Uniforms become more functional for employee satisfaction
by Mandy Wolf Detwiler — Editor, Networld Media Group
As recruitment and retention of employees become more critical, uniforms play a bigger part in satisfaction and morale.
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Roll-Em-Up Taquitos on a franchising fast track
by Mandy Wolf Detwiler — Editor, Networld Media Group
Roll-Em-Up Taquitos has three stores open, but 11 deals for 80 units in the works. With regional expansion plans, the company might just be coming to a center…
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Jimmy John's, Dunkin' exec revealing strategy behind self-service technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
During a keynote address, Raghu Sagi, the chief information officer at inspire Brands, which owns Arby's, Baskin Robbins, Buffalo Wild Wings, Sonic Drive-In…
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Jack in the Box's eclectic menu not hindering operations
by Mandy Wolf Detwiler — Editor, Networld Media Group
Jack in the Box offers consumers five dayparts and a large menu boasting burgers, tacos and snacks. Ryan Ostrom, chief marketing officer, explains how and why…
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Bambū brings Vietnamese Chè to the masses
by Mandy Wolf Detwiler — Editor, Networld Media Group
Bambū has a line of Vietnamese Chè and other drinks that are proving popular with the masses. Scott Bachman, chief operating officer, shares insight on what…
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White Castle celebrates 100 years, National Fast Food Day
by Mandy Wolf Detwiler — Editor, Networld Media Group
White Castle turned 100 this year. Learn how the brand celebrated a century of serving up iconic burgers and how it plans to mark National Fast Food Day today.
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Fast casual leaders share hiring, recruitment tips amidst labor shortage
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel of fast casual leaders discussed labor issues in today's restaurant industry at the recent Fast Casual Executive Summit held in Charlotte, North…
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Fast casual leaders share inspirational insight, labor shortage strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Four fast casual leaders offered up insight on overcoming challenges, from dealing with COVID shutdowns to the ongoing labor shortage, at the Fast Casual…
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Food experts do deep-dive at what's driving plant-based movement
by Mandy Wolf Detwiler — Editor, Networld Media Group
Plant-based foods have become a movement embraced by more than just vegans. Three restaurant industry executives discussed the meatless movement at the Fast…
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How Layne's Chicken Fingers is battling shortages, pandemic impact
by Mandy Wolf Detwiler — Editor, Networld Media Group
Eight-unit Layne's Chicken Fingers felt the chicken shortages earlier this year, but weathered through. Samir Wattar, the company's chief operating officer…
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Restaurant execs talk surviving, thriving through the pandemic
by Mandy Wolf Detwiler — Editor, Networld Media Group
Three restaurant executives discussed how the pandemic affected their business during the Fast Casual Executive Summit in Charlotte, North Carolina.
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Smashburger, Teriyaki Madness leaders talk AI, customer engagement strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Leaders from Zunzi’s, Smashburger and Teriyaki Madness shared insight and best practices when it comes to building customer-focused marketing campaigns during…
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A&W plays up 1980s marketing snafu with 3/9-pound burger
by Mandy Wolf Detwiler — Editor, Networld Media Group
Back in the 1980s, A&W tried to go toe-to-toe with McDonald's Quarter Pounder. The results were hilariously disappointing. Liz Bazner, A&W's senior director of…
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