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Features

AI bots help bring relief to labor-strapped QSRs

by Kevin Damask — Editor, Digital Signage Today

Quick service restaurants, continuously looking for ways to improve service and stay on top of technology trends, are turning to AI voice robots to stem labor…

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Toppers Pizza leaders' epic road trip is all about gathering insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

Scott Gittrich and his wife, Robin, are on a trip to visit all 71 stores in the Toppers Pizza franchise. Along the way they're holding town halls and meeting…

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Examining all the benefits of high oleic soybean oil

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

High oleic soybean oil offers benefits to restaurants as well as dining customers, from nutritional aspects to extended fry life.

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Webinar deep dives into modern loyalty programs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Transactions are just the tip of the loyalty iceberg. This webinar deep-dives below the surface to explain how to get more out of your rewards program.

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P.F. Chang's, Shipley Do-Nuts, WOWorks, Oath Pizza share ways to lure multi-unit operators

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Franchisors need strong listening and communication skills, as well as a strong brand foundation, when looking to partner with multi-unit franchisees.

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Focus Brands, Wing Shack, Jamco leaders talk data control, loyalty strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Regaining control of data is paramount for restaurant brands after two years of data collection being in the hands of third-party delivery partners.

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Taco Del Mar ready to grow with local focus, great food

by Mandy Wolf Detwiler — Editor, Networld Media Group

Taco Del Mar once had upwards of 300 stores. Now, wth just under 100, and new ownership, the brand is eager to grow with a local focus and great food.

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Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Networld Media Group

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

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Chick-fil-A, P.F. Chang's, IHOP leaders share tips for successful franchisor-franchisee connection

Top restaurant brands offer insight on what factors are critical in developing a successful franchisor-franchisee relationship.

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Bonchon, Asian Box, Zoup Eatery leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

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Cowboy Chicken, Fazoli's, CKE Restaurant leaders offer insight on reducing labor shortage pains

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence technology is proving to be a panacea to the restaurant industry’s labor challenges while also presenting a consistent way to drive…

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Original ChopShop, McAllister's, Mutt's Canine Cantina leaders share clever marketing tips

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.

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Examining alternatives to raising menu prices

by Mandy Wolf Detwiler — Editor, Networld Media Group

In the second part of a two-part series on raising prices, we examine how much is too much and potential alternatives to increasing prices.

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How to determine when it's time to boost menu prices

by Mandy Wolf Detwiler — Editor, Networld Media Group

In part one of a two-part series, we take a look at making the decision to raise prices and how to do so without losing the customer base.

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Wow Bao leader talks career growth, how ghost kitchens can drive success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a…

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Restaurant seating is more than just a place to sit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Seating plays an important part in a restaurant's overall design and aesthetic.

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Pollo Campero has long tradition of unique food, successful operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pollo Campero had a record year in 2021. Blas Escarcega, director of franchise development, explains what's behind the Central American concept and how it is…

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Digital menu boards on the rise at QSRs

by Kevin Damask — Editor, Digital Signage Today

While breakthroughs in digital menu boards are exciting for the digital signage industry, David Vance, from Mood Media, believes there is a lot more on the…

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QSR restaurant design changing for speed, service

by Mandy Wolf Detwiler — Editor, Networld Media Group

QSR restaurant design is changing. Brands are rethinking their overall dining rooms and drive-thrus to increase speed and service.

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Rascal House's catering, delivery programs set it apart in crowded field

by Mandy Wolf Detwiler — Editor, Networld Media Group

Rascal House's concept is heavy on delivery and catering. Learn what sets the company apart in the QSR space and how the six-unit company plans to grow.

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